Nov 24 2007, 11:56 PM
QUOTE(rEDs @ Nov 24 2007, 01:48 PM)
Tody...i can receive and make call around 8 am. Then go to sleep. wake 11am, no line..reset the sim, registration error. Call customer service, she inform its a TECHNICAL ERROR. YOU HAVE TO CHANGE TO NEW NUMBER since this number(current i use) is EXPIRED. I say I topup already last week. She insist its a Technical error. Nothing cant do. I also say, the nighbouring number(my wife number) no problem even purchase together and use for the last 6 years! She still insist its a technical error..must change to new number, the credit from the "expired" number will be transfer.
So just want to ask you all....
1)Somebody got this prob(sorry can't browse all pages..using 56k..very slow to open)
2) Is the customer operator plainly dumb with her explaination?
3) If its true....can i complaint? If can where?
sorry guys if its a repeating question
Go directly & screw them up. Tell that you want to meet their higher levels if this problem is not going to be solved...So just want to ask you all....
1)Somebody got this prob(sorry can't browse all pages..using 56k..very slow to open)
2) Is the customer operator plainly dumb with her explaination?
3) If its true....can i complaint? If can where?
sorry guys if its a repeating question
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