Question
My flight has been retimed/cancelled. Can I cancel my booking and opt for a refund?
Can I have a cash refund rather than a travel voucher?

Answer
A refund is unfortunately not an option. If your original flight/booking was made on or before 30 June 2020, you are entitled to exchange your ticket for a travel voucher valid for rebooking by 31 December 2020 and for completion of travel by 30 June 2021. Your voucher can be used to purchase future flights operated by Malaysia Airlines.

My flight has been cancelled, can i get cash refund?

Can i get cash refund rather than travel voucher?

This post has been edited by liangzai84: Apr 18 2020, 09:59 PM

JAL refunded me 100% including airport tax, Asiana did 99% to me, just 1% penalty. Only Mas and AA don't give refund in cash

This post has been edited by liangzai84: Apr 20 2020, 01:09 PM