Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

> Unsubscribe from 26700, 28831, 24961 and GoGames, This is a complaint

views
     
TSh3llhamm3r
post Apr 17 2020, 11:40 AM, updated 9 months ago

New Member
*
Newbie
5 posts

Joined: Oct 2014
Hi Maxis,

Ive been receiving unwanted SMS subscriptions from 26700, 28831, 24961 and GoGames. This is the 2nd time im receiving it. Last March, ive already lodged a complaint through the Maxis App. The agent said it will stop all the messages but this month im still receiving it. Im only aware of this after reading my bill because the sim is in a wifi router used as a broadband by my parents. Mind you this service is charging me RM2 per sms and it is unsolicited. Pls advice.

Thank you

user posted image
cdspins
post Apr 17 2020, 11:44 AM

Look at all my stars!!
*******
Senior Member
2,193 posts

Joined: May 2008


Report to MCMC
TSh3llhamm3r
post Apr 17 2020, 11:49 AM

New Member
*
Newbie
5 posts

Joined: Oct 2014
QUOTE(cdspins @ Apr 17 2020, 11:44 AM)
Report to MCMC
*
If there is no way out of this im definitely doing it.
ZacZMN
post Apr 17 2020, 12:00 PM

New Member
*
Validating
1 posts

Joined: Apr 2019
QUOTE(h3llhamm3r @ Apr 17 2020, 11:49 AM)
If there is no way out of this im definitely doing it.
*
I once reported to MCMC because CELCOM was charging rm4 several times for something I did not subscribe. I didn't have high hopes to get any respond from the report. but a few days later, MCMC emailed me stating they have taken action. Next, celcom gave an apology via SMS and refunded rm280. so you should report to mcmc.
cdspins
post Apr 17 2020, 01:52 PM

Look at all my stars!!
*******
Senior Member
2,193 posts

Joined: May 2008


QUOTE(h3llhamm3r @ Apr 17 2020, 11:49 AM)
If there is no way out of this im definitely doing it.
*
Just report it.... don't waste your time dealing with Maxis... But when you report you must provide all information accurately... like when you did you call to ask to unsubscribe.... when is the bill charges.. When you make your second call... etc.
TSh3llhamm3r
post Apr 19 2020, 08:24 PM

New Member
*
Newbie
5 posts

Joined: Oct 2014
Thanks guys. I heeded the advice. MCMC has received ny complaint. Hope for the best.
TSh3llhamm3r
post Apr 21 2020, 05:00 PM

New Member
*
Newbie
5 posts

Joined: Oct 2014
Aaaaaand its gone. Thanks MCMC for the speedy justice. They even refunded me the charges.
Wayne8606 P
post Sep 15 2020, 12:14 PM

New Member
*
Probation
1 posts

Joined: Sep 2020
I have receive tat messenge and direct charges on tat.. plz block it

Account number: 2414253076

Tq

https://pictr.com/images/2020/09/15/7pF6Zu.md.jpg
https://pictr.com/images/2020/09/15/7pFUy9.md.jpg
https://pictr.com/images/2020/09/15/7pFNwU.md.jpg
vex
post Oct 1 2020, 08:34 AM

Regular
******
Senior Member
1,954 posts

Joined: Jan 2003
From: Hell @ Penang


just call Maxis, they will waived for those charge and block the service from 2xxxxx/3xxxxx (u have to request).
6xxxxx is free.

 

Change to:
| Lo-Fi Version
0.0261sec    0.85    5 queries    GZIP Disabled
Time is now: 18th January 2021 - 10:34 PM