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The Official iPhone SE 2020 Discussion Thread | V1, A13, 3gb Ram, 4.7', TouchID
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rebus
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 Jun 5 2020, 05:36 PM
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QUOTE(carpark7 @ Jun 5 2020, 03:58 PM) Hi, need some advice. Ordered phone thru Apple online store Malaysia. Currently saw the delivery status was " Awaiting Import license to complete clearance". Is this normal? Do I need to do anything? Btw, phone shipped from Singapore. First time I’m seeing that message or maybe I never noticed in my previous orders. But rest assured, this is the most reliable and dependable delivery. Apple Online no worries. If I’m not mistaken has a 14 day return period, better to confirm. |
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rebus
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Jun 6 2020, 09:07 PM
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QUOTE(Eugene91 @ Jun 6 2020, 04:33 PM) Bought a black SE yesterday with SP and Case from Switch. Today when i opened the case I realised there were some scuff marks on the aluminium. Looks like a tiny dot. Went to the shop and they said it’s out of their sop so asked me to go to service center and see what they’ll offer me. I have to make an appointment to see them. Do you guys think it’s possible for them to fix it or replace the unit? Or is the aluminium really that prone to scratch? I never opened the case until this morning just to inspect the phone again. Update 1930HRS: 2 more paint chip appears. [attachmentid=10509917] Dude that's terrible! Was it a painted on unit...? Of course it's out of their SOP. "Once sold leave the sucker to suffer" that's the only SOP we consumers get in this country! What with this bloody lot running all the resellers! Demand a new unit raise the case to Apple online and next time please everyone just buy from Apple online |
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rebus
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Jun 6 2020, 11:41 PM
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QUOTE(Eugene91 @ Jun 6 2020, 09:37 PM) Had a chat with a support agent around 7:45PM. Was told someone will call me in a short while. I am still waiting now 9:37PM. I'm not sure how to tell if it's painted on or not. Now I'm just afraid of it chipping again. My first iPhone but I guess I'm unlucky! I regret not getting it from Apple Store on Lazada (15 days return policy).... Had to queue at Switch due to CMCO only to be told they can't do anything about it but to try to ask the service centre.. Sorry, about the painted bit. You are lucky if you get any call. What is sure how sucky after service is here. Big time! , |
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rebus
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Jun 6 2020, 11:41 PM
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Make complaints on their FB page
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