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 fark...My CC details exposed...., Kena fraud charge by itunes

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TSjishu
post Apr 14 2020, 02:16 PM, updated 6y ago

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I never even linked my CC to Apple

Suddenly got charged 10 times........ TOTAL RM185 bangwall.gif bangwall.gif bangwall.gif bangwall.gif

user posted image

I think my CC exposed d

If i cancel and renew my credit card, got charged or not? This is maybank btw



UPDATE 1 :
1. Contacted Apple just now, fark on hold for almost 40 minutes but finally they've confirmed that the transaction were fraudulent and cancelled and proceed with the refund. Apple also asked me to contact Maybank to cancel the card

2. Contacted Maybank again claiming that my CC data has been stolen, they've straightly blocked and ask for my address to send new card (Should arrive in 5 working days). They've also asked me to fill up dispute form to claim for refund. This dispute one, take 45 working days. Haihhh

This post has been edited by jishu: Apr 14 2020, 03:12 PM
TSjishu
post Apr 14 2020, 02:20 PM

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QUOTE(wilsonjay @ Apr 14 2020, 02:18 PM)
if credit card just report it to the bank, they'll waive it
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apparently not. called maybank just now and maybank ask me to call apple for any refund or cancellation
TSjishu
post Apr 14 2020, 02:22 PM

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QUOTE(grumpydrive @ Apr 14 2020, 02:21 PM)
ITunes? What charges are those for?
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Dont know man only saw those "apple.com/bill itunes.com ie"
TSjishu
post Apr 14 2020, 02:22 PM

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QUOTE(pokchik @ Apr 14 2020, 02:21 PM)
are you sure..? or did you accidentally download/install the 'free' apps when it states there

'free for one week & your account will be charged if you do not cancel the subscription' ?
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Never. Confirmed never.
TSjishu
post Apr 14 2020, 02:23 PM

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QUOTE(moonsatelite @ Apr 14 2020, 02:22 PM)
Call 1800-80-3638 Apple Support Hotline
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Currently on call with them now.

Fark me man they're checking so f*cking long
TSjishu
post Apr 14 2020, 02:29 PM

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QUOTE(ZeroSOFInfinity @ Apr 14 2020, 02:24 PM)
Wait, wait, wait. You still need the OTP right to make transaction? If they somehow got it, then your phone number also need to change liao.....
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Apparently not. I havent even received any text or notification....


QUOTE(maxpudding @ Apr 14 2020, 02:25 PM)
If it's charged to your account and email, you should get invoices from apple
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Not from my account and email. Meaning only my CC details exposed


QUOTE(cucumber @ Apr 14 2020, 02:26 PM)
Report & tell them your card got compromised. They will investigate. You still have to make the payment first, they will then refund you but have to wait a month or so.
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Shit so still need to make that payment? Fark me
TSjishu
post Apr 14 2020, 02:30 PM

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QUOTE(1designs @ Apr 14 2020, 02:26 PM)
I've experienced this before and they cleared out my bank account in 15 minutes (debit card). It wasn't that much at that time (around 10-15k). It happened around 5am. I woke up because of the text messages that I received from the transactions.

I called Maybank and made a police report. Maybank cancelled my card almost immediately and refunded me in 1 week time.

Thank you Maybank  smile.gif
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you reported as lost card or what?

Called maybank just now and what they tell is that i have to contact apple for refund...

really fark
TSjishu
post Apr 14 2020, 03:12 PM

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QUOTE(cofin @ Apr 14 2020, 02:35 PM)
tell them you kena fraud case ....your card have unauthorized transaction .... no TAC but transaction go through.

Pls cancel card and refund me on the transaction which you never did
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QUOTE(clamp_wl @ Apr 14 2020, 02:41 PM)
Let's TS get back to us after clarification with Apple support team. I think he need to check whether those payment comes from his Apple ID or not.
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1. Contacted Apple just now, fark on hold for almost 40 minutes but finally they've confirmed that the transaction were fraudulent and cancelled and proceed with the refund. Apple also asked me to contact Maybank to cancel the card

2. Contacted Maybank again claiming that my CC data has been stolen, they've straightly blocked and ask for my address to send new card (Should arrive in 5 working days). They've also asked me to fill up dispute form to claim for refund. This dispute one, take 45 working days. Haihhh
TSjishu
post Apr 14 2020, 03:18 PM

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QUOTE(Syie9^_^ @ Apr 14 2020, 03:16 PM)
Relax; your amount is not very big. Just do the paperwork.
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RM185. Luckily checked my CC transaction history today... Haihhh
TSjishu
post Apr 14 2020, 08:57 PM

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QUOTE(ZeneticX @ Apr 14 2020, 08:48 PM)
is your maybank cc by any chance AMEX?
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Not Amex. Mastercard ikhwan
TSjishu
post Apr 14 2020, 09:26 PM

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QUOTE(lagenda @ Apr 14 2020, 09:14 PM)
you got use zoom recently ts?
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apparently yes bcoz my company use.

I straightly uninstall it just now. Haihhhh
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