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Unifi Connected But No Internet, Please Help.... :(
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akaMindz
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 Apr 12 2020, 12:25 AM
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Getting Started
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This happened to me last 2 weeks. Did you received any sms from TM regarding your area maybe impacted by service disruption?? if no you can live chat via webs. You need to prepare, service number (your unifi number), Full name, Mobile phone) After verification completed, They will help you to restart your connection and you need OFF & ON your router. Operation only from 7am to 9pm during this MCO. https://unifi.com.my/support/contact-us |
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akaMindz
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Apr 12 2020, 12:55 AM
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Getting Started
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QUOTE(Vannessloh @ Apr 12 2020, 01:30 AM) Hi, thanks for your suggestions. Nope, I didn't receive any sms about the internet disruption issue. But I heard that something happened about the submarine hit the cable? For Unifi live chat, I have do this many times and submitted report to send technician to my house. I had reconfigure the router, reset the PPPoe passwords. Open and off the modem and router numerous times until I have no idea what to do next... Submarine hit the cable. maybe one of the reason. you already submitted report, Just wait them to reply you. you can't do anything at this moments. |
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akaMindz
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Apr 12 2020, 01:19 AM
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Getting Started
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QUOTE(Vannessloh @ Apr 12 2020, 02:01 AM) Selangor might not ended so fast...so many people have been diagnosed Covid-19 everyday...  i heard Govt already plan for MCO phase 4 which mean quarantine another 14 days from 29April - 12 May if everyday cases hit 100+ |
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akaMindz
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Apr 12 2020, 01:20 AM
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Getting Started
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QUOTE(Vannessloh @ Apr 12 2020, 02:01 AM) Selangor might not ended so fast...so many people have been diagnosed Covid-19 everyday... i heard Govt already plan for MCO phase 4 which mean quarantine another 14 days from 29April - 12 May if everyday cases hit 100+ |
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