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 Need Help: Unifi Internet Connection

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TSthinelephant
post Apr 9 2020, 06:42 PM, updated 6y ago

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Hi abang2 bijak pandai,

I got internet connection problem.

modem: LOS red light blinking

router: power light blinking

can anyone help me what to do?

or at least explain to me what is going on?

thanksss notworthy.gif notworthy.gif notworthy.gif

TSthinelephant
post Apr 9 2020, 06:46 PM

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QUOTE(ktek @ Apr 9 2020, 06:44 PM)
u wait how long. my one same. just kena paid for replace optic cable 2xx
ur cable is black or white
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yesterday putus2 then ok

today start 2pm no internet connection

the fiber optic cable is black in colour
TSthinelephant
post Apr 9 2020, 06:49 PM

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QUOTE(iZuDeeN @ Apr 9 2020, 06:47 PM)
likely fiber disconnected/putus... GG if putus inside your house.. they cant come in repair.. if outside they will repair
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how can putus

dont touch also can putus?
TSthinelephant
post Apr 9 2020, 07:20 PM

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is this BLACK vs WHITE cable thingy is a real thing?

what is the difference?
TSthinelephant
post Apr 9 2020, 07:30 PM

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QUOTE(GOPI56 @ Apr 9 2020, 07:27 PM)
If the LOS blinking red color means there is no signal coming from the fibre cable. You fibre cable might have been damaged and got disconnected and normally TM technician will replace it and charge you some fees.

During this MCO period, TM technicians are only allowed to work outside your home and not allowed to enter your home. Best of luck to you TS. Hopefully you have backup internet connection.
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means whole cable need to be replaced?

 

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