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> IdealVPN service is slacking, IdealVPN service is slacking

mrverdi2k
post Jul 25 2007, 05:04 PM, updated 19y ago

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mad.gif mad.gif mad.gif THIS IS GETTING RIDICULOUS.... mad.gif mad.gif mad.gif

I have been requesting that my account show the correct expiry date for months now but there is no feedback from DS... VPN Provider offerred help but in the end told me to get in touch with DS. So I go back to DS to rectify the error but no response from him.

THIS IS BAD SERVICE !!!

New accounts are processed fast... but old accounts are left as secondary.

I will continue to post on LOWYAT forum as well as this forum until my problem is resolved.
kakarocht
post Jul 25 2007, 05:15 PM

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yo bro what happen actually do you got? I also used his service but sometimes also got problem with connection.
awyongcarl
post Jul 25 2007, 05:16 PM

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True cause DS is missing for quite a long time, no idea where he is or what he is doing.

Sure hope everything will be fine when DS is back..
kakarocht
post Jul 25 2007, 05:32 PM

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have you tried to contact him or pm him about this matter?
dragna
post Jul 25 2007, 05:50 PM


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Give him a call if you need it resolved fast.
mrverdi2k
post Jul 25 2007, 06:11 PM

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Sometime back, Leo server's database got corrupted and all details were lost (meaning our account expiry was incorrect), so we were informed to email them our payment receipts and they will correct the expiry date.

As i am on Leo server, I forwarded my payment receipt and my account was updated, but not fully updated. My account was suppose to expire in Nov but was updated only until August.

So I emailed DS again, and from then no more replies. Emailed him again - no reply. Sent him a PM - no reply. Emailed him again - no reply. Emailed VPN Provider - he tried to help but in the end told me to wait for DS.

First email sent out was on 16th June.... today is 25th July and it is STILL NOT RESOLVED. MORE THAN 5 WEEKS ALREADY!!!
Suk
post Jul 25 2007, 07:08 PM

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QUOTE(mrverdi2k @ Jul 25 2007, 06:11 PM)
Sometime back, Leo server's database got corrupted and all details were lost (meaning our account expiry was incorrect), so we were informed to email them our payment receipts and they will correct the expiry date.

As i am on Leo server, I forwarded my payment receipt and my account was updated, but not fully updated. My account was suppose to expire in Nov but was updated only until August.

So I emailed DS again, and from then no more replies. Emailed him again - no reply. Sent him a PM - no reply. Emailed him again - no reply. Emailed VPN Provider - he tried to help but in the end told me to wait for DS.

First email sent out was on 16th June.... today is 25th July and it is STILL NOT RESOLVED. MORE THAN 5 WEEKS ALREADY!!!
*
he is MIA since 30 June until today.

The promise us to solve the Flux server in 30 june, On that day, VPNprovider told us he has went for outstation
he will be back ASAP.

Last Week he was back in live but not in LYN and his own forum.

He told his sales partner he will do the necassary action to solve the problem.

Now and Today - he is still MIA.

maybe need to get my friend to get his full details. and i know some LYN members can do it too.

MX510
post Jul 25 2007, 08:56 PM

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Duock Missing Case

Hopefully he will come back not missing in action

This post has been edited by MX510: Jul 25 2007, 08:56 PM
izzymaxx
post Jul 26 2007, 10:56 AM

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QUOTE(MX510 @ Jul 25 2007, 08:56 PM)
Duock Missing Case

Hopefully he will come back not missing in action
*
Nowhere near Duock case, cause VPNProvider is still on to check the status and runnings of the server. Yes DS is away but I haven't had any problems with his VPN. Check IdealVPN forums for updates.
cd0rw0
post Jul 26 2007, 02:26 PM

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IDEALVPN still running !!!!!

DS(server admin) MIA, so 4r last few weeks lot of thing happend, since ds not here we have 2 wait 4r days.....(just 2 inform him about the problem will take days)before ds solved the problem.
'VPNProvider' not a server admin so he cant do lot.
he only manage trial acc.
'VPNProvider' say DS will back 25/7/2007.
but until now no sign of him.
hope he will back soon.

This post has been edited by cd0rw0: Jul 26 2007, 02:28 PM
edan1979
post Jul 26 2007, 04:15 PM

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hahaha... DS again...
jadelee
post Jul 26 2007, 05:06 PM

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QUOTE(izzymaxx @ Jul 26 2007, 10:56 AM)
Nowhere near Duock case, cause VPNProvider is still on to check the status and runnings of the server. Yes DS is away but I haven't had any problems with his VPN. Check IdealVPN forums for updates.
*
Then you are the lucky ones. For the Torrentflux group we had slow GUI for a long time and since the 19th Jul, server has been down.

There are word left that DS is coming back yesterday. But till now nothing.
nwk
post Jul 26 2007, 08:25 PM

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looks like DS is going to join the "Duock" club! hahaha...
Maximp
post Jul 30 2007, 11:16 AM

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i not sure but till today..it still the same ...disconnected and slow
ataris
post Jul 30 2007, 11:22 AM

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guys, just call ds's handphone la. all call la.
abubin
post Jul 31 2007, 10:48 AM

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well, this is not the way to do business. If the system admin need to go away for while (whatever reason), he/she need to find a replacement to handle all incoming problems. He just can't go away like this and leave things to their own devices. This is very irresponsible.

Someone said he had a partner? So, the partner should have done something about it and not just said wait for this DS to come back.

BTW, don't you guys get his details before subscribing to his service? Too desperate for p2p, eh?
cstkl1
post Jul 31 2007, 11:35 AM

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dude give him the benefit of the doubt..
heck i have one year 4mb package. Aint cheap..

He has proven himself in the past as worthy.
I am sure he has tons of emails asking him to explain...

The problem might be more severe then initially thought out..
maybe problem with his german servers...

jadelee
post Jul 31 2007, 09:46 PM

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Well they are offering refund for the Torrentflux customers (50%).

As far as I know they have not actually refunded anyone yet. Will post here when they
refund me.
v i n c
post Jul 31 2007, 10:59 PM

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Yeah. VPN provider said DS will be back soon. WTF? The deadline is over for 5 days already and he is still not here. His stupid server still down like 20 times today and around 14times yesterday. Freaking piss off...
tradewind
post Aug 1 2007, 11:39 AM

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totally true man. Where is this Digital Sloth huh? cannot run service like this, always away away awway
QUOTE(v i n c @ Jul 31 2007, 10:59 PM)
Yeah. VPN provider said DS will be back soon. WTF? The deadline is over  for 5 days already and he is still not here. His stupid server still down like 20 times today and around 14times yesterday. Freaking piss off...
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