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 PosLaju parcel delivery during MCO, Please share

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Current Events guy
post Apr 15 2020, 09:24 AM

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You guys know that Pos Laju or Pos Malaysia has live chat where you can get some additional info?

It's during office hours only, no weekend.

Go to the pos malaysia site, look for the Ask Pos chat bot then type live chat and click on the live agent option in the chat window.

9 - 5 pm only.
Current Events guy
post Apr 15 2020, 01:17 PM

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QUOTE(cloudclone @ Apr 15 2020, 12:25 PM)
This live chat since when? I just realized. Saved lot time cause call phone never pick up
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I dunno since when, but I just started using it during MCO.

After I live chat with them at 9 in the morning, my stuff went out today after a week being stuck and arrive at the recipient at 1130 AM.

This post has been edited by Current Events guy: Apr 15 2020, 01:18 PM
Current Events guy
post May 11 2020, 08:46 AM

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QUOTE(gordon12334545 @ Apr 22 2020, 12:59 PM)
I use both pos laju and DHL

DHL hari ini beli besok Sampai

Pos Laju
GGWP Item stuck at Item Process for 3 days then STUCK at Pos Laju Transit Office (KLIA Hub) for 5 days Till today no Update at all Complain Email no reply GG.COM
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Need to keep bugging them.

Use all three
1. Email complaint form
2. Live agent chat in pos website
3. Call (hard to get)

I did this and 50% of the time I'd get an agent that can help move things along. Longest I have to wait is 1 week and I usually buy from sellers in selangor/KL even though I'm based in another state for now.

QUOTE(darkskies @ May 9 2020, 06:36 PM)
Here's some weird problems with all of our parcel delivery for the past 1 week i noticed.
Seems that all parcel no matter where they're from , they are all sent to Kuala lumpur logistics .
I've both Pos Laju and J&T express is also doing the same thing. The parcel originated from shah alam or nearby selangor areas.
Yet it'll route to Kuala Lumpur Hub for no specific reason.
Is the government and authorities flipping some random crap restriction on our parcel deliveries as well ?
Everyday, the government came up with new ideas without consulting the public.
For what purpose to delay the parcel deliveries by enforcing all delivers to route specifically to Kuala Lumpur for. It's causing the entire online shopping deliveries traffic to crash .
Some deliveries has even cause mismatch products and even damaged ones.
Is the authorities getting more and more confuse over what should be done by randomly implmenting shit ?
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Yeah happened to my friend

He is in subang and bought an item from a puchong seller but item went to KL and is stuck there for some reason

QUOTE(OnePiece999 @ May 11 2020, 08:41 AM)
Items in transit and no more updates...
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Need to bug them
Use the three channels I mentioned above.

 

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