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No service on new sim, Bought new number but no service
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TSadell97 P
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 Apr 2 2020, 04:41 PM, updated 6y ago
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New Member
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Hi. I bought new number yesterday (01/04/2020) and they said the number will be activated after 2 hours. But still no service. Until today (02/04/2020) at 1-2pm, I went to the shop again to reconfirm the activation status. They said wait for another 3 hours. And its already been 3 hours and still no service. They even texted me a photo of which they already done the MSISDN registration. Please fix this
https://pictr.com/images/2020/04/02/59uNmQ.md.png |
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kelvinfixx
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Apr 2 2020, 04:44 PM
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restart iphonez?
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TSadell97 P
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Apr 2 2020, 04:45 PM
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New Member
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QUOTE(kelvinfixx @ Apr 2 2020, 04:44 PM) Already. Even took it out and put it back in still the same |
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cassian948
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Apr 2 2020, 04:53 PM
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try remove and reinsert the sim.
This post has been edited by cassian948: Apr 2 2020, 04:53 PM
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TSadell97 P
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Apr 2 2020, 04:55 PM
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New Member
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QUOTE(cassian948 @ Apr 2 2020, 04:53 PM) try remove and reinsert the sim. Already did that. No difference. Still no service |
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kelvinfixx
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Apr 2 2020, 04:56 PM
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QUOTE(adell97 @ Apr 2 2020, 04:45 PM) Already. Even took it out and put it back in still the same usually even is not activated, you should able to see the service, just cannot use the service. Am I right... |
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nexona88
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Apr 2 2020, 08:04 PM
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Weird..
Normally around few hours confirm active one..
Don't needed wait 24 hours...
I think u better call CS.. no other choice...
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Captain89
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Apr 2 2020, 11:45 PM
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QUOTE(adell97 @ Apr 2 2020, 04:41 PM) Hi. I bought new number yesterday (01/04/2020) and they said the number will be activated after 2 hours. But still no service. Until today (02/04/2020) at 1-2pm, I went to the shop again to reconfirm the activation status. They said wait for another 3 hours. And its already been 3 hours and still no service. They even texted me a photo of which they already done the MSISDN registration. Please fix this <a href='https://pictr.com/images/2020/04/02/59uNmQ.md.png' target='_blank'>https://pictr.com/images/2020/04/02/59uNmQ.md.png </a> Call up Customer service and ask them to check your new number sometimes they might mess up digits in between and activate on wrong numbers |
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Theoutspokenguy
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Apr 30 2020, 06:43 PM
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QUOTE(adell97 @ Apr 2 2020, 04:41 PM) Hi. I bought new number yesterday (01/04/2020) and they said the number will be activated after 2 hours. But still no service. Until today (02/04/2020) at 1-2pm, I went to the shop again to reconfirm the activation status. They said wait for another 3 hours. And its already been 3 hours and still no service. They even texted me a photo of which they already done the MSISDN registration. Please fix this <a href='https://pictr.com/images/2020/04/02/59uNmQ.md.png' target='_blank'>https://pictr.com/images/2020/04/02/59uNmQ.md.png </a> looks like faulty sim.Even simcard not activated it will have signal bar but yours currently show no service. |
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