I booked AA for the purpose of Olimpics. Since olimpics is postponed and the pandemic is still at large, i have no intention to go tokyo in july anymore.
I tried to get credit refund from AA chatbot, but it replies my booking is not eligble because only flights up 31st may is eligble.
I tried other ways, i did refund instead, and my request has been logged. Had to do twice because i have 2 bookings. What should i do now? Just wait for AA to respond or hope that AA will extend the credit refund eligiblity to further more months?

Ps: its frustrating when you cant get hold of definite support and answers when you cry for support from AA.

How about your accommodation? Did you cancelled it earlier?
For situations like mine, travel plan is in july, i still dont dare to cancel my hotel booking. What if by july all borders are opened, and AA do not want to allow credit refund. It is still risky to travel.

free-visa temporarily suspended to japan...

Ok. Just hope for the best. Please keep in touch.

Bro, just yesterday i managed to get credit refund from AA. And yes, i did get the rescheduled message this morning even though my booking is no more in the system.

I managed to get credit refund by log complaint to mavcom after AA rejected my credit refund request.

My flight supposed to be on 22 jul 2:25PM from KUL to HND. (Rescheduled to 2:05PM)
Flying back supposed to be on 31 jul 8:55AM from FUK to KL (Rescheduled to 8:15AM)
In fact, AA did call me as a reminder of my FUK rescheduled flight few days ago.

Yeah, you have to wait for AA to reject your request first, then you can log complaint to mavcom. It took me less than a month after i complaint to mavcom to get the refund from AA.