May 6 2020, 06:40 PM
QUOTE(LovelyPotato @ May 5 2020, 09:20 AM)
I did not opt in but my next payment date is in Nov - I'm not sure if I overpaid last time or not.
Does anybody having HP with PBB that aren't opted-in can please help to check your next payment date? I'm not sure if PBB accidentally opted me in without my consent.
Does anybody having HP with PBB that aren't opted-in can please help to check your next payment date? I'm not sure if PBB accidentally opted me in without my consent.
QUOTE(iruka @ May 5 2020, 03:39 PM)
Same with me. I opted out when they sent the sms message and I also did it on the online form that was previously provided but my next payment date is still stated as Nov. Super inefficient!.
I have a HP with PBB as well. Only opted-in not to defer by the SMS method. Yeah, my next payment date is Nov as well, and I paid the amount for May today, and it became Dec. Wanted to call Customer Service but line was busy.
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