Mine experience is horrible. Ezipoz didn't put my house phone number and it seems their people don't bother to contact and throw back to Brickfield with no notification by email. The moment I realize and I need to start tracking in Pos Laju website (Ezipoz website won't show further update anymore) the items returned from Brickfield then throw back to KLIA. Now they have lost my item and ask my wife wait for a week. So you are paying comparatively cheaper for them to lost your item. Great work Ezipoz. Please avoid them. First and my last experience to use them. Avoid them like plague