Oh hey that's my Optical Network Router!

It's rated insecure/10 from my assessment.

I still keep the main device just in case my things go out of service due to my stupidity

Looking forward for what's to come as I'm still waiting for my BCM57810S dual 10Gbit SFP+ NIC to arrive as well as additional supporting parts before I can really unleash the true 2Gbps potential!


Extra side note about the Optical Network Router:
- This is specifically made for TM, you won't find this elsewhere (hence the brown box), nor you can find any details about this device
- ... which means NO GPL SOURCES FOR YOU!
- ... which means YOU CAN'T COMPILE KERNEL MODULES BY YOURSELF!
- Every Ultra plans will get the same device, even for business plans (pity them for having this kind of devices in the first place)
- Don't bother using their APs, get your own APs.
- Their mesh is as functional as the D-Link AX3000 APs you get for 800 Mbps plans, in which don't bother, get your own mesh APs
- You can manage IPv4 port forwards and firewalls, but you cannot manage IPv6 firewall rules
- ... but it has root, so you can just manage IPv6 rules yourself! (and remember to reconfigure them on every reboot because you cannot persist the rules!)


Again, thanks to Anime4000 for the sale though (and the great conversation)!

This post has been edited by chong601: Jun 24 2023, 10:24 PM

This wouldn't be an issue if the device they provide at the very least can handle the speeds it should be able to handle in the first place.

But hey, the saving grace is at least they don't say it's illegal though! (for now)

I have returned.

I have a bad news.

So starting from September, I get constant packet loss issue whenever my uploads are close to Gigabit and sometimes it will terminate the PPPoE session and re-establishes pretty soon after.

Two months of back-and-forth with TM yields nothing but constant frustration and two fiber repairs that cost me RM 150 each as well as unsolved case.

I got fed up and finally reported to MCMC on November 10 and told them that they kind of already given up with this because even the TMpoint peeps at IOI City Mall told me to report to MCMC after they saw the ticket status.

It is now one month since that and TM did not reply to my MCMC complaint.


SOOOOOOO with that, I have created a beautiful website called https://howfuccedis.my/ping/charts to show them how it looks like from the customer point of view about the internet experience.

These charts are 100% live and interactive, and instructions on how to utilize the chart interaction are included. History should go up to one month back (except on Optiplex 5050 because I just recently updated the router, so the chart data is gone)

Network is something like this:



For everyone here, enjoy the shitfuckery known as UniFi """""Ultra""""" Experience!

For TM people that lurks here, hi, and CAN YOU FIND SOMEONE COMPETENT ENOUGH TO LOOK AT MY ISSUE. My MCMC report ID is TC231110-00050.

Edit: updated network map

This post has been edited by chong601: Dec 13 2023, 10:04 AM

- these hardware are not exposed to the internet, but fair.
- planned.
- added.

Nah it's fine, this is one of the host VPN tunnel where the chart is being streamed.


Those traffic you see are from my own simulated uploads for them to check out anytime they want.

I can try, but that would need me to think how to stream that nicely....
Added my latest log below.

But if you want a quick excerpt of the logs....



Attached File(s)
 vyos_pppd_logs.txt ( 77.54k ) Number of downloads: 5

I already have a shaper with fq_codel QoS that has 950 Mbps limit on upload.

I just limited to 500 Mbps upload a few mins ago and the packet loss is exactly the same so it's definitely not my QoS configuration issue.

God knows what the hell is up with their networks at this point.

Fiber receive is between -18 to -20 dBm, so that's sorted. Already did two fiber repairs due to broken fiber and too many splices (5 from DP to the ONU)


For changing the ONU, I tried.

They wanted to change my router, but they decided to do firmware upgrades first which the last upgrade was two weeks ago, which obviously doesn't work.

They upgraded the firmware from V1.0.6 to V1.1.0 to V1.1.2 within two weeks since I reported to MCMC.

V1.1.2 firmware is so bad that it did this to itself:


Now they completely ghosted me and had zero communication with me.

I have completely removed their router away from the whole equation at this point as I will probably commit warcrime on that router if I use it again.

I even tried the old ZTE F620 last week which doesn't help much either.


This is just pure cursed.