Hi every sifu,

Want to ask how to surrender / terminate insurance during this MCO time, almost all the branches are closed during MCO. Having financial problem need terminate it. FYI, it is Prudential investment link policy.

I guess it is require to give back the physical policy back. And also fill some surrender form (with witness signature, how to get this if branch no open??)

I also enroll auto debit to my credit card on this policy. Worry processing till will get dragged till next month payment. Then one more month contribution $$ gone. Thinking to freeze my card to avoid auto debit, but if later due date reached, will Prudential auto deduct it from my account available investment unit left?

Any sifu can give advice?
Thank you thank you.

Many thanks for all sifu advice.
I want do it myself as my agent mostly will give alot "offer" to keep it run. But outbreak brad time, I memang can't continue.

I called customer care and they said can submit surrender form by email and copy of IC is enough.
For the witness sign, I asked them and they ok for leave it blank @_@. Maybe special case for MCO time all branch close?