QUOTE(cybpsych @ Nov 7 2020, 09:10 AM)
imo, this is the problem with the insurance industry: PERCEPTION vs EXPECTATION
we were sold/advised by agents on the PERCEPTION that the policy benefits/premium is "locked" or perpetual throughout its validity.
good, honest, and ethical agents would inform about the COI, sustainability and provides explanation. we are free to keep asking for details anyway. However, not all could/would understand fully the tail-end impact; and agents would likely "skim" through the explanation, for now, since they want you to know the protection/benefits you could gain for short term period.
in the long run until age 70/80/90+, nobody dares to give solid explanation because of the uncertainties (ie medical insurance cost increase). we would expect buying insurance is to protect us from THAT increase by locking the policy/premium NOW.
also, the way insurance is structured, cant blame the agents entirely.
the EXEPECTION from us, however, is simpler. I want to pay X amount that i agreed, on monthly-basis (example), and forever pay that premium so that I "know" there wont be more burden/commitment in the future until my age 70/80/90+.
in reality, based on how the insurance structured, majority of us would get shocked/uneasy with the way insurance agency "markup or increase" premium as and when they want (less knowledge/understanding about COI and sustainability of their policy)
imo, there's no right or wrong, but more to education and awareness particularly to COI/sustainability instead of plainly policy coverage (which can be spelled out in tens of pages easily by insurance providers).
just my 20sen

Most insurance agent out there are just doing it for the sales. Hence sometimes honest agents are overlooked and they’d rather go for agents who tell them only the words they want to hear like premium is locked, premium will remain the same forever, cheapest insurance without any drawbacks.
Unfortunately not many consumers are willing to hear the bitter side of the story like premium is subject to be readjusted for any repricing purposes, affecting sustainability, etc.
The not so educated consumers especially rural areas and those born in not so highly educated family would normally just trust whoever their friends or family who became an insurance agent to just buy whatever that is recommended and they won’t bother to go into the details on the policy as they’re simpletons.
So that being said, not many are able to understand the technicalities.
Even if you do understand it, what are you planning to achieve with those infos? Are you trying to buy insurance policies or trying to be actuaries for the insurance company that you need to request so many datas? I don’t see ppl asking for a company annual statement of a company before they buy their telcos lines / tiles / properties / cars / etc? (Not unless you’re planning to invest into their company, I’m saying buying the products.)
This post has been edited by lifebalance: Nov 7 2020, 10:32 AM