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 Kfc self service kiosk , anyone tried before ?

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SUSsuperduperodua
post Mar 5 2020, 10:00 AM, updated 6y ago

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Inb4 slowpokemon

Inb4 suaku
happyking4ever
post Mar 5 2020, 10:02 AM

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1U has this long time already. nice to use when it does not have a breakdown.

anyway, sometimes counter queue is faster if some slowpoke is using the kiosk.

palgo47
post Mar 5 2020, 10:04 AM

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SG and Thai 5 years ago suda ada now only come MY?

KEK

azbro
post Mar 5 2020, 10:04 AM

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I usually go counter to order

More choices
No stress operating the UI
Stupid machine sometimes no receipt so dont know what number,, again need to go counter to verify.
Later go counter they say not succesful, but seems like deduct already, need to proof.

All that hassle

fu'house
post Mar 5 2020, 10:05 AM

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Finally kepsi Mahrehsia catch up to mekdi Mahrehsia.
Rusty Nail
post Mar 5 2020, 10:07 AM

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QUOTE(azbro @ Mar 5 2020, 10:04 AM)
Stupid machine sometimes no receipt so dont know what number,, again need to go counter to verify.
Later go counter they say not succesful, but seems like deduct already, need to proof.
*
the problem happens only at KFC?

so far my experience with mcd has been good.
SUSCha3m
post Mar 5 2020, 10:08 AM

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KFC.. dont know why so outdated.

Drive thru and counter at most place don’t accept Credit/Debit card.
munak991
post Mar 5 2020, 10:09 AM

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I think KFC always slower.

That time McD push very hard on Wave payment.
And did it very properly.

Then KFC want to follow suit.
Many counter wave or CC payment give excuse like CC offline breakdown etc etc. kFC will never be my choice
hurricane21
post Mar 5 2020, 10:15 AM

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my area a lot of sohai like to hog the kiosk at mcd

maciam whole world only they are buying
wailam
post Mar 5 2020, 10:19 AM

Apa benda ini?
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where got oh.
khainiz94
post Mar 5 2020, 10:20 AM

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McD is way advanced than KFC.
Now all orders have to go through kiosk, then for payment opt for card or cash at counter.
That is for my area only la.
DValentine
post Mar 5 2020, 10:21 AM

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QUOTE(palgo47 @ Mar 5 2020, 10:04 AM)
SG and Thai 5 years ago suda ada now only come MY?

KEK
*
kepsi

slowpoke as always

newer kepsi outlet got seperate order counter amd collect order counter

which means the cashier only do the cash job only
NuKkE
post Mar 5 2020, 10:23 AM

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Functional or jot. Go kfc card payment always out of service
ashportal
post Mar 5 2020, 10:27 AM

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got option to choose which chicken part?

later order come all drumstick n wings brows.gif

KFC kill 2 birds with 1 stone, eliminate long queue, n fussy choosy customer
Enzam
post Mar 5 2020, 10:28 AM

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taste like chicken
nugget_piece
post Mar 5 2020, 10:31 AM

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QUOTE(azbro @ Mar 5 2020, 10:04 AM)
I usually go counter to order

More choices
No stress operating the UI
Stupid machine sometimes no receipt so dont know what number,, again need to go counter to verify.
Later go counter they say not succesful, but seems like deduct already, need to proof.

All that hassle
*
the stress when long queue starts building up behind you cry.gif
happyking4ever
post Mar 5 2020, 10:44 AM

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actually KFC does have mobile app which allows self collect which you can order and pay online. Can't remember whether you can choose chicken part or not within the app.

but the real problem is, the few times I tried it, then go to the KFC counters and the staff is busy serving queued customers and have not even started to prepare the online order. and sometimes no one will serve "self collect" counter and you end up have to wait for the staff to come over, show them what has been ordered online, and then the staff will go search for the order slips from their machine, once confirmed only then they will start preparing. meanwhile, other customers in the normal queue already got their food. end up "self collect" is usually much slower than just order from queue.

good concept, but very poor execution in all the KFC branches that I have visited. vmad.gif

This post has been edited by happyking4ever: Mar 5 2020, 10:45 AM
ylyap
post Mar 5 2020, 10:46 AM

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just use app la...
what's the point if you have to queue?
Chaud
post Mar 5 2020, 10:47 AM

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but offline...what's the point?
TrialGone
post Mar 5 2020, 10:48 AM

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Would have worked....... If they have more than 2 kiosks.

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