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 DELL INSPIRON 1520 FANS CLUB V1, Now include 1525 & 1720 Users! Join here

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Andy-7M
post Sep 24 2007, 12:59 AM

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Hello there,

my name's Andy and I'm a new 1520 Inspiron black owner and fan from middle Europe.

I got my laptop two weeks ago and screwed win vista after couple of days while trying to
use partition magic (although the OS warning me). So, I deleted everything and installed
a fresh copy of Win XP pro w/ SP2.

Got all the drivers, so there are no errors or questionmarks under device manager or
event manager. The BIOS is also tunned as some of you mentioned in the first post. Also, it's flashed and up to date.
Everything's looks pretty smooth and cosy. But...

I haven't got much of opportunities to burn CDs or DVDs recently until today. I try and burn a CD-R only to
find out that it's empty
. Actually, my girlfriend can see it's empty on her asus laptop while mine laptop
gets tired of trying to read something from the CD it wrote to. I tried switching the media to Verbatim CD-R and still no luck.
And while I was trying to verify data written, Nero prompted that it will discontinue error check due to too much errors.
Oh wel... I've read that Nero 7 is kinda buggy... Next Nero 7 was removed from the system. I will probably try to burn
once again using Nero 6 but... I doubt that it will help. Just didn't attempt to write any of DVD yet.

A couple of minutes ago I erased one of my 4X speed CD-RWs using Windows XP integrated right-mouse-menu command and then
dragged and dropped a video of 150MB. Burned with no errors, but still, could only open it to see it's empty.

What's the problem guys? Any ideas? Faulty writer? Any other solutions than bringing the laptop to the service center?

In any case, I got error log from Nero. Maybe that could explain in more details if anybody would be willing to help.

A million thanks in advance. I would appreciate any input.

A.

p.s. the two attachements: the log and the picture, generated while Nero6 failed to check the written CD-RW.
Attached File  Log.txt ( 22.92k ) Number of downloads: 0

Attached Image

This post has been edited by Andy-7M: Sep 24 2007, 01:15 AM
Andy-7M
post Sep 24 2007, 07:22 PM

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QUOTE(dzi921 @ Sep 24 2007, 02:21 AM)
I'm on XP and using Nero.Burning.Rom.7.10.1.0
No problem with burning CDR, CDRW & DVDR

Maybe you have a hardware problem. You can try consult Dell helpdesk. Don't worry if it is under warranty, they will replace
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Any way to test it in more details?

Well, I'm probably bringing it to the helpdesk, 'cause I can't imagine of any other way to test it...
The helpdesk told me to just bring the laptop.
Andy-7M
post Sep 24 2007, 10:20 PM

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QUOTE(dzi921 @ Sep 24 2007, 03:08 PM)
I don't know how to test

After you have call Dell, can you post how they tell you to test?
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I told them every detail same as here, but the only option is to bring the laptop to the service.

Anyway, what's the OS you're using?
Maybe this has something to do with the installation of win xp when turning off some features in BIOS... blink.gif
Andy-7M
post Sep 25 2007, 12:24 AM

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QUOTE(djlah @ Sep 24 2007, 05:07 PM)
from the screen shot, we can see that there is something about read error. I will suggest insert the the driver cd then boot from it to run custom test on optical drive, simple and easy to verify whether is hardware/software fault.
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Well, at the time I tried to insert DVD and check the content, the laptop couldn't read it. Same with another DVD.
Damn, that's one faulty drive indeed... Gonna get my docs and handle it to the service.

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