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 [wta] any ppl face bill changes on unifi bill

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soonwai
post Feb 24 2020, 04:50 AM


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Senior Member
9,989 posts

Joined: Oct 2007
From: KL


QUOTE(silrave @ Feb 22 2020, 11:25 PM)
hi previously i got turbo charge for free upgrade
pay every month around rm 17x- 18x for unifi 800 mbps
just now i receive an email
i notice i get charge rm 309 !!!!!
and TM UNIFI didn't call or sms and notice me .

Because i set auto credit from my credit card .
I just notice  doh.gif  doh.gif  doh.gif  january already kena charge rm 309 !!!!!

OMG !!!!
am i the only 1 kena????
can i complain anything on it ....

i am give up on TM UNIFI > <
ranting.gif  ranting.gif  ranting.gif  ranting.gif  ranting.gif  ranting.gif

any ppl got new ISP intro ?
i think i will cancel it .
i already use since TM net > Streamyx > Unifi ....
but this is the worst experience i ever had
*
Can you post the details of your subscription from unifi.com.my? Before and after the price hike.
soonwai
post Feb 24 2020, 05:07 PM


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Senior Member
9,989 posts

Joined: Oct 2007
From: KL


QUOTE(silrave @ Feb 24 2020, 04:46 PM)
ok i share the price
...
*
What about the details of your subscription and discounts? You can see that at unifi.com.my. Like this:

user posted image

This post has been edited by soonwai: Feb 24 2020, 05:07 PM
soonwai
post Feb 25 2020, 10:57 PM


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Senior Member
9,989 posts

Joined: Oct 2007
From: KL


QUOTE(silrave @ Feb 25 2020, 10:56 PM)
today just contact TM
they say will help me check my bill
need 15 days
i wait 15 days see what they said
*
Not to worry, if yours is perpetual discount, you should be back to old price.
soonwai
post Mar 27 2020, 03:50 AM


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Senior Member
9,989 posts

Joined: Oct 2007
From: KL


QUOTE(silrave @ Mar 26 2020, 10:23 AM)
wtf !!!!
after 2 months of complain
now they reply me
and tell me is cant change anything i need to pay rm 309

user posted image
*
I guess your original 100Mbps is not perpetual discount. Or TM made a mistake. Do you remember what it was?

I was paying RM159 for 100Mbps and same for 800Mbps after Turbo Upgrade.

This post has been edited by soonwai: Mar 27 2020, 03:52 AM

 

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