So free to followup? No need to work kah?
TM hopes people like this will just give up and continue paying quietly or just ignore pursuing. That is their secret tactic of making life hard for their subscribers.
You'd need to take a day off to settle things, join the long queue and hope for the best to get things settled.
I've been to a TM Point before and mind you those staffs will go behind the counter/toilet every time they take up a customer. I guess many share the same experience as me before.
[wta] any ppl face bill changes on unifi bill