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> [wta] any ppl face bill changes on unifi bill

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TSsilrave
post Mar 26 2020, 10:58 AM

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QUOTE(aneip @ Mar 26 2020, 10:50 AM)
Whats is the package you take before? I think this should be 2 year back package. The turbo upgrade only affect the speed. Other follow the previous package.

If they said it's valid unless you can show your side of the original package you take.. The other option is to downgrade to 1 of the current packages.
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ya by right should be 3 years back package i think
original package cant really remember le
means just change my plan to 300mbps or either 100mbps right
aneip
post Mar 26 2020, 11:30 AM

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QUOTE(silrave @ Mar 26 2020, 10:58 AM)
ya by right should be 3 years back package i think
original package cant really remember le
means just change my plan to 300mbps or either 100mbps right
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100Mbps Acceptable priced.. 300Mbps at 199 I think too much since they put together with unifi plus box n ultimate package.. Unless you watch their channel.
enduser
post Mar 26 2020, 11:37 AM

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If no urgency, u tell them u wanna cut ur line n change isp.

Let see whether they can offer u better price.
TSsilrave
post Mar 26 2020, 01:12 PM

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QUOTE(aneip @ Mar 26 2020, 11:30 AM)
100Mbps  Acceptable priced.. 300Mbps at 199 I think too much since they put together with unifi plus box n ultimate package.. Unless you watch their channel.
*
ya
i think i may be go 100mbps only
i am pek cek
previously i pay rm 17x for 800mbps
now u tell me i need pay per month 309
wtf

QUOTE(enduser @ Mar 26 2020, 11:37 AM)
If no urgency, u tell them u wanna cut ur line n change isp.

Let see whether they can offer u better price.
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they punya pattern dont care de
Candy12
post Mar 26 2020, 02:13 PM

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QUOTE(enduser @ Mar 26 2020, 11:37 AM)
If no urgency, u tell them u wanna cut ur line n change isp.

Let see whether they can offer u better price.
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He just signed the YEP 2019 end of last year for the free 3 months offer which renewed his contract another 24 months.
To tell them that you're switching ISP will make TM laugh at you like an idiot.

RM309 x 24 months + 6% SST = a Whopping RM7860 Early Termination Penalty

GG by TM. Just for 3 months free now you're liable for some RM7000 damage if you decide to leave.

How MCMC allowed this stupid company to implement such unfair practices is beyond belief when they're supplying cheap unwanted plastic modems and cutting costs all the time withe their installations.

Is it really worth RM7000?
soonwai
post Mar 27 2020, 03:50 AM


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QUOTE(silrave @ Mar 26 2020, 10:23 AM)
wtf !!!!
after 2 months of complain
now they reply me
and tell me is cant change anything i need to pay rm 309

user posted image
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I guess your original 100Mbps is not perpetual discount. Or TM made a mistake. Do you remember what it was?

I was paying RM159 for 100Mbps and same for 800Mbps after Turbo Upgrade.

This post has been edited by soonwai: Mar 27 2020, 03:52 AM
xCryptik
post Mar 27 2020, 08:09 AM

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If your promo discount expired and didn't applied that YEP 2019 or the system didn't renewed you contract. You're eligible for free termination before the financial crisis hits you!
TSsilrave
post Mar 27 2020, 02:55 PM

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QUOTE(Candy12 @ Mar 26 2020, 02:13 PM)
He just signed the YEP 2019 end of last year for the free 3 months offer which renewed his contract another 24 months.
To tell them that you're switching ISP will make TM laugh at you like an idiot.

RM309 x 24 months + 6% SST = a Whopping RM7860 Early Termination Penalty

GG by TM. Just for 3 months free now you're liable for some RM7000 damage if you decide to leave.

How MCMC allowed this stupid company to implement such unfair practices is beyond belief when they're supplying cheap unwanted plastic modems and cutting costs all the time withe their installations.

Is it really worth RM7000?
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bro
i didnt apply for the free 3 months
i am not worry about this
i can cancel anytime
just they keep on say help me check and delay my bill from jan till now
i have pay rm 309 x 3
i tell them if still cant give me a solution by next week
i will complain to mcmc again

QUOTE(soonwai @ Mar 27 2020, 03:50 AM)
I guess your original 100Mbps is not perpetual discount. Or TM made a mistake. Do you remember what it was?

I was paying RM159 for 100Mbps and same for 800Mbps after Turbo Upgrade.
*
i remember i get 30mbps free upgrade to 100 then turbo upgrade to 800
i have no idea why my bill fxxxking expensive

QUOTE(xCryptik @ Mar 27 2020, 08:09 AM)
If your promo discount expired and didn't applied that YEP 2019 or the system didn't renewed you contract. You're eligible for free termination before the financial crisis hits you!
*
next week wednesday will call again
they always pandai say i will ask the account manager ...then wait again

Candy12
post Mar 27 2020, 06:49 PM

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QUOTE(silrave @ Mar 27 2020, 02:55 PM)
bro
i didnt apply for the free 3 months
i am not worry about this
i can cancel anytime
just they keep on say help me check and delay my bill from jan till now
i have pay rm 309 x 3 
i tell them if still cant give me a solution by next week
i will complain to mcmc again
Then you're lucky and should take the opportunity to move to safer grounds.
If you're living in Klang Valley, can try seeking coverage for Celcom Home Fibre, DiGi, Maxis or even ViewQWest. Call them up one by one and see who gives you the best deal.
TSsilrave
post Mar 28 2020, 02:42 AM

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QUOTE(Candy12 @ Mar 27 2020, 06:49 PM)
Then you're lucky and should take the opportunity to move to safer grounds.
If you're living in Klang Valley, can try seeking coverage for Celcom Home Fibre, DiGi, Maxis or even ViewQWest. Call them up one by one and see who gives you the best deal.
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by right i am pay rm 17x for 800mbps T T
haiz ...
for the other ISP u mention i got go lowyat and fb see review
i heard ViewQWest service is suck
after u apply, if got issue then die
other home fibre ...i not sure
maxis they are use TM backbone line right
andrekua2
post Mar 28 2020, 01:17 PM

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QUOTE(silrave @ Mar 28 2020, 02:42 AM)
by right i am pay rm 17x for 800mbps T T
haiz ...
for the other ISP u mention i got go lowyat and fb see review
i heard ViewQWest service is suck
after u apply, if got issue then die
other home fibre ...i not sure
maxis they are use TM backbone line right
*
Every fibre also using TM HSBB backbone unless its over electicity by TNB. If you had problem outside, it will take a long time to fix as they need to make an appointment with Unifi personnel.

As for the billing discrepancy, why not just lodge a MCMC report? It is impossible to find what are the tnc for unifi 800mbps because their website only show up to 300mbps.
TSsilrave
post Mar 28 2020, 11:01 PM

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QUOTE(andrekua2 @ Mar 28 2020, 01:17 PM)
Every fibre also using TM HSBB backbone unless its over electicity by TNB. If you had problem outside, it will take a long time to fix as they need to make an appointment with Unifi personnel.

As for the billing discrepancy, why not just lodge a MCMC report? It is impossible to find what are the tnc for unifi 800mbps because their website only show up to 300mbps.
*
ya i think i give them a chance
but they always fail on me
i think i just launch a mcmc report

 

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