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wym6977
post May 14 2021, 10:14 PM

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QUOTE(rojakwhacker @ May 13 2021, 02:49 PM)
Setel app > Menu > More > Payment History > RMxx Setel Credit > Expiry date.
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Do the app send notification on near expiry credit? I just found out my last credit purchase (Nov/20) was expired few days back but I didnt have any record of notification inside the app.... I just chat with CS and requested for reinstatement hopefully can be granted.

Nowaday only pump Caltex / Petron due to Shopeepay RM15-3 rebate... totally forget about the Setel expiry sad.gif

Update: Setel reinstate my expired credit after I appeal to them. rclxms.gif

This post has been edited by wym6977: May 15 2021, 09:57 PM
wym6977
post Jun 7 2021, 12:39 PM

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Joined: Mar 2011


QUOTE(rojakwhacker @ May 29 2021, 11:13 AM)
I had 1 transaction expired:

1st transaction, RM10, expired date 28/05/2021:
Partnership_Aeon.

I did not know i had both the transaction above which i only knew after open the Setel app on 28/5/2021. cry.gif  Still had RM22+ credit left in Setel app.  sad.gif
I had got a question on the referral reward credit.If anyone got this referral reward RM5, it show Created on 25/5/2021 and expired on 25/5/2021. So it really expired or permanently no expired date?
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If your Setel credit expired, try chat with CS ask for reinstatement. Mine also expired (purchased from Shopee last yr) and totally forget to use as keep using the Shopee RM15-3.. Setel is kind enuf to extend for another 2 months.
wym6977
post Jul 13 2021, 09:16 PM

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QUOTE(jayyap @ Jun 21 2021, 12:55 AM)
Hi bro u call them or just chat in setel app ??
Edit : Sorry too nervous my rm100 expire didn't see your reply clearly  sweat.gif
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Just to addon, once you used the credit for fuel purchase, the remaining credit will not expire.
wym6977
post Sep 19 2021, 10:23 AM

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QUOTE(Human Nature @ Sep 18 2021, 11:55 AM)
^ brand loyalty plays strong part. I don't see anyone that is used to pump petronas or caltex will change camp just because of a better app if there is no considerable discount to lure them...and even that, I swear by petronas fuel  rolleyes.gif
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Because of Shopee 1 sen deal, I have been pumping Caltex, Petron, Shell tongue.gif For me whichever give best deal I will go for it.

 

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