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 Setel App

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tan_aniki
post Jan 22 2024, 03:13 PM

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QUOTE(kimgy86 @ Jan 17 2024, 07:19 AM)
user posted image

TNG
down there mentioned *accepted by participating banks and e-wallets*
Setel no participating e-wallets? But Grab & Boost I can use
TQ
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seems like setel blocking all merchant that have past RM10k
everyone need to report to bnm to give pressure to setel not to simply block in such way as big company/merchant unable to use setel if they keep making it invalid merchant
tan_aniki
post Jan 23 2024, 12:04 AM

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QUOTE(aubergine6958 @ Jan 22 2024, 03:54 PM)
what do you mean on "have past RM10k"?
*
means if ur merchant qr got 10 ppl scanned RM1k, setel will block that merchant and become invalid merchant
this is not acceptable and everyone should report to bnm about setel behaviour
tan_aniki
post Mar 29 2024, 10:03 PM

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QUOTE(LuckyBai @ Mar 29 2024, 04:54 PM)
I am having the same issues now .. It is frustrating that my customers keep on asking me why cannot scan why keep showing invalid merchant

Now, I am done with Setel discrimination and stop accepting payment from Setel app by pasting a big note of 'NO SETEL ALLOWED'
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you can report to BNM as no ewallet can simply block national duitnow qr unless blacklisted by bnm
i also start using setel as daily usage as tng start to impose 1% on cc top up

This post has been edited by tan_aniki: Mar 29 2024, 10:04 PM
tan_aniki
post Mar 30 2024, 02:37 PM

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QUOTE(LuckyBai @ Mar 30 2024, 01:13 AM)
Yes indeed Setel cannot implement these discriminatory polices that lacks of transparency ..
Honestly speaking there is no transparency in Setel.. Their existence is in no good..

I see e payment is similar to cash, so it is entirely what the customers want to use. But discriminatory policies by Setel sometime turning my customers away.

I reported the problem to them and guess what they responded me? The response was they have implemented duitnow QR new policies since 1 March. They showed me a link about that, but the link was about their user, not the merchant. But they insist it is applicable to merchant. Dealing with their SPM level they employed sometime vomit blood
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forward it to bnm and complaint, more merchant complaint then bnm will look into this matter

 

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