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 Setel App

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kens88`
post Oct 13 2025, 10:29 AM

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Joined: Aug 2021


QUOTE(Human Nature @ Oct 5 2025, 04:52 PM)
Confirmed manual payment using CC at kiosk and enter phone no doesn’t get mesra points. Already 24 hrs since yesterday. Also, just pumped at a different petronas station, same thing, regardless of IC number
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Can get. I got it. But once or twice need wait a bit
kens88`
post Oct 13 2025, 02:02 PM

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Junior Member
397 posts

Joined: Aug 2021


QUOTE(Human Nature @ Oct 13 2025, 11:14 AM)
Means they have rectified it?

Another forumer just reported the same yesterday
https://forum.lowyat.net/index.php?showtopic=5542615&hl=
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They gave me a setel point adjustment after 1 day. I haven't test another round yet.

I'm using Hong Leong Wise card which some claim if use in Setel app not eligible for petrol cashback. So I tap direct.
kens88`
post Oct 13 2025, 03:21 PM

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397 posts

Joined: Aug 2021


QUOTE(Human Nature @ Oct 13 2025, 02:11 PM)
so means they have yet to rectify it. can you check whether the point tht they manually credited is reflected towards the membership level up?
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Not count to membership level

kens88`
post Oct 14 2025, 08:44 AM

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397 posts

Joined: Aug 2021


QUOTE(Human Nature @ Oct 13 2025, 03:31 PM)
Previously this method counts towards the membership level, right?
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Yes. But because of this delay, it becomes a point adjustment which doesn't count I guess

 

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