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Human Nature
post Oct 10 2020, 02:38 PM

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To link existing Mesra card to Setel need 150 point conversion fee? Does it really deduct that Mesra point?

Also, what is the reason that top-up vouchers bought from shopee has a 1 month expiration date?

This post has been edited by Human Nature: Oct 10 2020, 02:42 PM
Human Nature
post Oct 10 2020, 03:25 PM

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QUOTE(rojakwhacker @ Oct 10 2020, 03:19 PM)
Linked Mesra card to Setel has no deduction. Where do you see the 150 point conversion fee?

The 1 month expiration date is actually the time taken to redeem the credit brought from Shopee into the Setel. If redeem today, the credit will have a expiry date on 6 or 7 /2/2021.
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At the app when I link my existing Mesra number, it states that... but I link it anyway. Good if no conversion fee, else it feels strange to have that fee.

Ah okay, means can buy the voucher and just redeem the credit into setel apps. I always wonder why need to impose that 1 month need to finish pump haha. Thank you!
Human Nature
post Jan 21 2021, 09:41 PM

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QUOTE(cybpsych @ Jan 21 2021, 10:13 AM)
thumbup.gif finally can see now  sweat.gif
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You know, I think I got psychic power. Out of the blue, I asked about this yesterday and you helped pointed out only can setel via boost. I am not even a setel user yet. Another example, I asked about card to pump Shell and RHB comes out with a Shell card several days later.

biggrin.gif

This post has been edited by Human Nature: Jan 21 2021, 09:44 PM
Human Nature
post Mar 28 2021, 03:16 PM

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QUOTE(hustlerism @ Mar 28 2021, 03:09 PM)
Is using Setel better than using Maybank Petronas Ikhwan visa?
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Using setel itself doesn't give you any direct cashback, only mesra points.
Human Nature
post Apr 17 2021, 04:21 PM

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QUOTE(filage @ Apr 17 2021, 03:48 PM)
Recently found out we can no longer access My Mesra portal to access our Mesra Point transactions.

As it redirects to Setel, but Setel doesnt exactly show much info about your Mesra Card.

Anybody can enlighten how to still access your Mesra Card information?
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Thanks for pointing this out. At the app, under Mesra points history?

This post has been edited by Human Nature: Apr 17 2021, 04:25 PM
Human Nature
post Apr 17 2021, 07:52 PM

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QUOTE(filage @ Apr 17 2021, 06:45 PM)
Does it show you the full transaction history like which station you pumped how much you pumped?
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Yes, click at the individual mesra points history and it shows all the info. Just found this out too.
QUOTE
user posted image


This post has been edited by Human Nature: Apr 17 2021, 07:56 PM
Human Nature
post May 13 2021, 02:41 PM

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After redeeming the Shopee Setel e-voucher at the Setel app, is there any expiry for the credit?
Human Nature
post May 13 2021, 02:51 PM

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QUOTE(rojakwhacker @ May 13 2021, 02:49 PM)
Setel app > Menu > More > Payment History > RMxx Setel Credit > Expiry date.
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Oh so there is. My history is still blank and no activity yet. Any idea how long is the expiry date?
Human Nature
post May 14 2021, 10:20 PM

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The thing is, I don't understand why there is an expiry date. It is not points or vouchers. We don't see other Boost or Shopeepay impose expiry date on our credits. Kind of weird.

This post has been edited by Human Nature: May 14 2021, 10:21 PM
Human Nature
post May 14 2021, 11:27 PM

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QUOTE(cybpsych @ May 14 2021, 10:42 PM)
in financial book, this could be due to revenue recognition.

if credit is not used, they cannot recognized it as revenue.

by enforcing validity, they forces users to spend the credit without holding the credit (unutilized) indefinitely.
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They should probably think it from user point of view and devise a better way to enhance user's experience.

QUOTE(MGM @ May 14 2021, 11:06 PM)
Didnt know there's expiry date. My account is now zero, how to check if there was an expired credit?
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Here, I just found out about it too.
QUOTE(rojakwhacker @ May 13 2021, 02:49 PM)
Setel app > Menu > More > Payment History > RMxx Setel Credit > Expiry date.
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Human Nature
post May 15 2021, 12:07 AM

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QUOTE(ClarenceT @ May 14 2021, 11:45 PM)
Only for those Petronas Giftcard, Petronas e-voucher, Setel credit and Paysgift voucher sold at discount. More like you redeem the petrol credit, instead of keeping the wallet credit.
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Will stick to PGC for the time being. Those that I bought recently will only expire on 2024.
Human Nature
post May 15 2021, 12:29 AM

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QUOTE(ClarenceT @ May 15 2021, 12:22 AM)
Setel credit @ Shopee I bought in March 2021 will expire in 2048.
The one I bought in December 2020 will expire in early June 2021. sad.gif

May buy again this morning. smile.gif
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Haha what!? 2048 better keep, the value might increase biggrin.gif

PGC is out of stock for few days now, while Setel is selling at RM98. Will it go any lower during sales?

This post has been edited by Human Nature: May 15 2021, 12:29 AM
Human Nature
post May 15 2021, 09:33 AM

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QUOTE(ClarenceT @ May 15 2021, 06:30 AM)
Just bought it this morning.
RM2 exp in July 2021, RM98 - 2048.
Use credit card to top up Setel wallet, no expiry.
Oh thanks, so only the discount amount has shorter expiry. Fair enough. I might give setel a try if pgc has no sale soon.
Human Nature
post May 25 2021, 12:09 AM

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QUOTE(ClarenceT @ May 15 2021, 06:30 AM)
Just bought it this morning.
RM2 exp in July 2021, RM98 - 2048.
When we use the credit at Setel, which one will be used up first - the RM2 or the RM98?
Human Nature
post May 25 2021, 08:03 AM

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Purchased RM100 voucher at RM96 from shopee.

Redeemed at app but the value is RM105. Any idea where the extra money come from? First time user here.

And i checked payment history, it is blank. Not showing any expiration date.

Add: appear already. RM5 from referal bonus but expire in less than 1 hr!

This post has been edited by Human Nature: May 25 2021, 08:15 AM
Human Nature
post May 25 2021, 06:30 PM

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QUOTE(ClarenceT @ May 25 2021, 08:23 AM)
RM2.
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How to know or check this?

I pumped RM97 from the RM105 credit (98 + 2 + 5 referral) but no where it is indicated which is already used, or by default the earliest expiry will be used first?
Human Nature
post May 29 2021, 05:34 PM

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QUOTE(rojakwhacker @ May 29 2021, 11:13 AM)
I had 1 transaction expired:

1st transaction, RM10, expired date 28/05/2021:
Partnership_Aeon.

I did not know i had both the transaction above which i only knew after open the Setel app on 28/5/2021. cry.gif  Still had RM22+ credit left in Setel app.  sad.gif
I had got a question on the referral reward credit.If anyone got this referral reward RM5, it show Created on 25/5/2021 and expired on 25/5/2021. So it really expired or permanently no expired date?
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Hi, the reward bonus is from me tongue.gif Finally I use setel after months of getting your referral code.

The new user referral bonus has same Created and Expiry date on 25/5 with just 30 mins allocated. I pumped petrol after the expired time and the balance credit tally. Meaning, I was able to use it several hours after the expired time.

I will try to pump again to use up my credits within this 2 weeks, hopefully my tank has some space by then. Later MCO wont be driving much pulak

add:

I chat with the CS and I was informed that once we redeemed a voucher into the setel wallet, it will no longer have an expiry date.

This post has been edited by Human Nature: May 29 2021, 05:57 PM
Human Nature
post Aug 8 2021, 01:09 AM

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Redeemed RM50 from shopee purchase but payment history still not showing, so unable to check expiry date. I thought it appears immediately?

update: appeared already, they dont separate the free credit anymore, directly RM50 which is good

This post has been edited by Human Nature: Aug 8 2021, 09:19 AM
Human Nature
post Aug 10 2021, 03:49 PM

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Received free mesra points from someone who pumped at pahang. Wonder how that can happen.
Human Nature
post Aug 14 2021, 02:21 PM

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How often is the promo at shopee setel? only on big sales like 7,7, 8,8, etc?

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