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 Setel App

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Human Nature
post May 8 2022, 09:45 PM

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QUOTE(red streak @ May 8 2022, 09:37 PM)
It's not delisting lah. They just ran out of stock. I religiously check their remaining units every other week and every time they run out, it takes longer and longer to restock for whatever reason. Either it's not worth the effort generating the codes or there's an issue with their voucher system. In the past few months I noticed this trend and started buying a few months' worth of fuel at once. If you check your voucher redemption history, you can see which batch the group of vouchers are from. My bet is they'll only restock it later this month or next.
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I have been checking the store about 5-10x daily for over three weeks. Initially the CS replied the voucher has been stopped due to end of promotion. And cannot confirm whether they are continuing or closing their shopee shop. Then asked me to check directly with their marketing team. Close the help centre and replace with chatbot je la.

This post has been edited by Human Nature: May 8 2022, 10:03 PM
red streak
post May 9 2022, 12:02 AM

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QUOTE(Human Nature @ May 8 2022, 09:45 PM)
I have been checking the store about 5-10x daily for over three weeks. Initially the CS replied the voucher has been stopped due to end of promotion. And cannot confirm whether they are continuing or closing their shopee shop. Then asked me to check directly with their marketing team. Close the help centre and replace with chatbot je la.
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Dude I've been tracking it since last year instead of your mere weeks. You can refresh all you want but it won't change anything. The restock interval just keeps longer and longer which is why I kept constant track of their inventory and just stocked up massively on vouchers before they ran out again depending on my cashback quota. The last time I asked them when the next restock was, they told me it was a month later....after weeks of it being out of stock. This was before this latest incident. I wouldn't be surprised if they end up removing the Shopee shop entirely since they're losing money to all the fees when they could just get 100% of the topup from the Setel app. It makes no sense for them to drag it out this long otherwise when they could just push a button and output a fresh batch of voucher codes.

In fact, if you bothered to check, the latest batch of vouchers were generated in January and then ran out sometime in late March or early April. They had tens of thousands of RM100 vouchers to begin with for that particular batch which is how long it took to run out. It's now May. That's how little they give a shit about restocking the vouchers. The batch before that was generated in November and then ran out I believe in December. It took them an entire month or so to restock new ones. Before that every month had a fresh batch. November even had two that I know of. It was nice while it was lasted since it was the only way for me to get indirect cashback for refueling on weekdays thanks to shitty ass AMEX.

This post has been edited by red streak: May 9 2022, 07:40 PM
Human Nature
post May 9 2022, 12:11 AM

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QUOTE(red streak @ May 9 2022, 12:02 AM)
Dude I've been tracking it since last year instead of your mere weeks. You can refresh all you want but it won't change anything. The restock interval just keeps longer and longer which is why I kept constant track of their inventory and just stocked up massively on vouchers before they ran out again depending on my cashback quota. The last time I asked them when the next restock was, they told me it was a month later....after weeks of it being out of stock. This was before this latest incident. I wouldn't be surprised if they end up removing the Shopee shop entirely since they're losing money to all the fees when they could just get 100% of the topup from the Setel app. It makes no sense for them to drag out it this long otherwise when they could just push a button and output a fresh batch of voucher codes.

In fact, if you bothered to check, the latest batch of vouchers were generated in January and then ran out sometime in late March or early April. They had tens of thousands of RM100 vouchers to begin with for that particular batch which is how long it took to run out. It's now May. That's how little they give a shit about restocking the vouchers. The batch before that was generated in November and then ran out I believe in December. It took them an entire month or so to restock new ones. Before that every month had a fresh batch. November even had two that I know of.  It was nice while it was lasted since it was the only way for me to get indirect cashback for refueling on weekdays thanks to shitty ass AMEX.
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Well yeah, I don't dispute anything that you mentioned.
Leslie2021
post May 9 2022, 11:47 AM

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QUOTE(red streak @ May 9 2022, 12:02 AM)
Dude I've been tracking it since last year instead of your mere weeks. You can refresh all you want but it won't change anything. The restock interval just keeps longer and longer which is why I kept constant track of their inventory and just stocked up massively on vouchers before they ran out again depending on my cashback quota. The last time I asked them when the next restock was, they told me it was a month later....after weeks of it being out of stock. This was before this latest incident. I wouldn't be surprised if they end up removing the Shopee shop entirely since they're losing money to all the fees when they could just get 100% of the topup from the Setel app. It makes no sense for them to drag out it this long otherwise when they could just push a button and output a fresh batch of voucher codes.

In fact, if you bothered to check, the latest batch of vouchers were generated in January and then ran out sometime in late March or early April. They had tens of thousands of RM100 vouchers to begin with for that particular batch which is how long it took to run out. It's now May. That's how little they give a shit about restocking the vouchers. The batch before that was generated in November and then ran out I believe in December. It took them an entire month or so to restock new ones. Before that every month had a fresh batch. November even had two that I know of.  It was nice while it was lasted since it was the only way for me to get indirect cashback for refueling on weekdays thanks to shitty ass AMEX.
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Really salute you for the research done. Just keep my finger's crossed that Setel voucher will return to Shopee soon. Using Setel is far more convenient than using e-voucher. With Setel, I do not need to enter the shop and deal with cashier. Very good during this pandemic time
Human Nature
post May 9 2022, 12:06 PM

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QUOTE(Leslie2021 @ May 9 2022, 11:47 AM)
Really salute you for the research done. Just keep my finger's crossed that Setel voucher will return to Shopee soon. Using Setel is far more convenient than using e-voucher. With Setel, I do not need to enter the shop and deal with cashier. Very good during this pandemic time
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Hhaa yeah, I know right. Dislike that the staff need to handle our phone to key in for e-voucher.
Human Nature
post May 20 2022, 05:22 PM

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Setel credit is no longer available at TNG app too
Barricade
post May 21 2022, 09:55 AM

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Any better reason for me to use Setel app to refuel when I can get 5% cashback during weekend on AMEX?

This post has been edited by Barricade: May 21 2022, 09:55 AM
Human Nature
post May 21 2022, 09:58 AM

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QUOTE(Barricade @ May 21 2022, 09:55 AM)
Any better reason for me to use Setel app to refuel when I can get 5% cashback during weekend on AMEX?
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Basically none, unless you are going for the mesra badges which I dont bother too.
celciuz
post May 21 2022, 11:19 AM

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QUOTE(Barricade @ May 21 2022, 09:55 AM)
Any better reason for me to use Setel app to refuel when I can get 5% cashback during weekend on AMEX?
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Petronas now accepts Amex? Thanks! Didn’t notice, been using the app because I would purchase from Shopee back then and use my coins, but now no more 😢
chemistry
post May 21 2022, 11:20 AM

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QUOTE(Human Nature @ May 21 2022, 09:58 AM)
Basically none, unless you are going for the mesra badges which I dont bother too.
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+1

Since HLB Wise can no more earn cashback from Setel reload, I am not going to Petronas anymore.
Human Nature
post May 21 2022, 11:26 AM

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Some petronas stations able to pay directly using shopeepay and tng, so setel will die a quick death if they want to continue restricting the purchase of setel reload credits

This post has been edited by Human Nature: May 21 2022, 11:37 AM
ClarenceT
post May 21 2022, 03:27 PM

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QUOTE(Human Nature @ May 21 2022, 11:26 AM)
Some petronas stations able to pay directly using shopeepay and tng, so setel will die a quick death if they want to continue restricting the purchase of setel reload credits
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Lol you can directly top up at Setel App using any Visa or MasterCard including the credit cards that still give online cashback to E-wallet transactions.
You can also top up Setel at Petronas stations using cash, just like buying or top up Petronas Giftcard.
Still a lot of people using cash or debit card to pay for Petrol.

FYI not only ShopeePay and TNG ewallet, some stations accept Maybank QRPay (Duitnow QR), scan & pay RM30 may win up to RM100. smile.gif

In Kuching, I can use SPay Global (SarawakPay) at the petrol station, no need to enter the kedai mesra, just scan the merchant QR and show to the cashier.

This post has been edited by ClarenceT: May 21 2022, 03:36 PM
Human Nature
post May 21 2022, 03:57 PM

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QUOTE(ClarenceT @ May 21 2022, 03:27 PM)
Lol you can directly top up at Setel App using any Visa or MasterCard including the credit cards that still give online cashback to E-wallet transactions.
You can also top up Setel at Petronas stations using cash, just like buying or top up Petronas Giftcard.
Still a lot of people using cash or debit card to pay for Petrol.

FYI not only ShopeePay and TNG ewallet, some stations accept Maybank QRPay (Duitnow QR), scan & pay RM30 may win up to RM100. smile.gif

In Kuching, I can use SPay Global (SarawakPay) at the petrol station, no need to enter the kedai mesra, just scan the merchant QR and show to the cashier.
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At the MCC thread, the code for Setel was reported 5541 (Petrol) in year 2020. Change to online transation already?
ClarenceT
post May 21 2022, 03:59 PM

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QUOTE(Human Nature @ May 21 2022, 03:57 PM)
At the MCC thread, the code for Setel was reported 5541 (Petrol) in year 2020. Change to online transation already?
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If I 'm not wrong...
Setel wallet MCC6540
Setel Cardterus MCC5541 (Petrol)

This post has been edited by ClarenceT: May 21 2022, 03:59 PM
Human Nature
post May 21 2022, 04:03 PM

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QUOTE(ClarenceT @ May 21 2022, 03:59 PM)
If I 'm not wrong...
Setel wallet MCC6540
Setel Cardterus MCC5541 (Petrol)
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Ah okay. Have you tried and get the cashback when topping up via online CB cards?
ClarenceT
post May 21 2022, 04:17 PM

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QUOTE(Human Nature @ May 21 2022, 04:03 PM)
Ah okay. Have you tried and get the cashback when topping up via online CB cards?
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Only up to 5% rebate so I am not interested to top up Setel wallet using credit card.
My HLB Wise CC can give 8% CB, RHB-Shell CC 12% CB, SC JOP 15% CB, Shopee-Digi-Paysgift >20% savings.
ClarenceT
post Jun 23 2022, 02:58 PM

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QUOTE(Human Nature @ May 21 2022, 11:26 AM)
Some petronas stations able to pay directly using shopeepay and tng, so setel will die a quick death if they want to continue restricting the purchase of setel reload credits
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Both Setel and Shell got survived at Shopee.

This post has been edited by ClarenceT: Jun 23 2022, 02:59 PM


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Human Nature
post Jun 23 2022, 03:04 PM

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QUOTE(ClarenceT @ Jun 23 2022, 02:58 PM)
Both Setel and Shell got survived at Shopee.
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Nice, thanks for the heaads up! Shell was revived few days ago.
celciuz
post Jun 25 2022, 08:24 AM

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Finally Setel back 😂 gonna top up more since now can buy more than once with the RM 98 for RM 100.
ClarenceT
post Jun 25 2022, 08:32 AM

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QUOTE(celciuz @ Jun 25 2022, 08:24 AM)
Finally Setel back 😂 gonna top up more since now can buy more than once with the RM 98 for RM 100.
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Available stock from 5997 on 23/6 afternoon to 5365 just now. smile.gif

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