Bro, did you read the work order prepared by the service advisor before proceeding the service?

Not only Merc, every service center will try to hantam customers regardless free or non free service.. it is normal..

Owners have to read and scrutinize all the work order, ask them to take it out... Wheel stuff can be done outside with much lower cost..

Bro, they "recommend" means not compulsory and they are optional.. SC recommend a lot of stuff, but depending on your judgement.. some can be done outside if you prefer.. My VW SC recommend change brake pads but I did outside and cost 2 hundred less. This kind of things won't void VW warranty.. you may check with your Merc SC

My VW SC and Honda SC always present me the WO, get my consent before they start.. that is when I scrutinize their items, I even have a copy of an official schedule maintenance items list with me to compare and make sure they don't simply add items not jack up the price.. VW has been pretty honest, Honda is the worst.. I always manage to cut down by hundred to 2 hundred ringgit before they start.. after sometime, they are aware of my expectation and they are more cautious..

Ie: they brought forward certain items and try to charge me even before the mileage and month reaches.. I use the official schedule list and screwed them.. they gave me lame excuse like next service bill will be high so they brought forward to spread the cost.. I told them if you change my parts by 6 months earlier, means I am not able to fully utilize the item before it is due, and I am paying more at the end of the day.. just stick to the blardy schedule.. I complained to the customer service..

Some times they include washing service rm30 rm50 etc, I always ask them to take it out.. I wash my own cars..

Service centers are really not charity organization..

Honda schedule https://www.honda.com.my/service_maintenance/maintenance

VW schedule
https://www.google.com/imgres?imgurl=https:...&source=sh/x/im

This post has been edited by twincharger07: May 17 2020, 11:11 AM

My VW 8 years liao, so doing it outside.. not with official center
Last time when I got it new and under warranty, I sent to Wearnes SG Besi (they close down Liao, GVE took over), Wing Hin Balakong, FA Glenmarie and GB Klang.. because I pindah rumah, so I have visited a number of SC..

Best is Wearnes, always give courtesy call when I placed my car their for few days.. too bad they decided to pullout from Msia..
GB klang quite transparent services advisor.. worst is FA Wagen.. no update no follow up when I put my car there to claim warranty..

VW SC (depending which one) last time offer free wash exclude engine bay. Engine bay wash cost rm50.. long time didn't go back VW SC.. not sure what are they offering now.

Honda Tiong Nam do charge for washing (in and out)

The key is to know how to differentiate compulsory service and optional, and owner really have to know are those optionals necessary and are they priced reasonably..

This post has been edited by twincharger07: May 17 2020, 11:42 AM

Congrats.. enjoy your ride..

This post has been edited by twincharger07: May 20 2020, 07:25 AM

hey bro.... I only have a VW and Honda at home... no idea for Beemer
What I know used to have a good one called Wearnes Autohaus Segambut, but I heard Wearnes pull out from Msia


This post has been edited by twincharger07: May 27 2020, 04:42 PM