hello! my j&t express's most recent status shows the below, and it hasn't been updated since. Does anyone knw what it means? Thanks!

Drop Point PJ01

City : PETALING

Overnight Parcel

Out of droppoint's business hour

Their drop point doesn't work at night.
So need to wait opening time.

Ohh, the shipping address is my sis's office. Does it mean i have to self collect from their office? Thanks!

will send on the next operating hour

No, it means item is in transit.
Wait longer.

item arrive at hub after 7pm i guess

Hello! May I know how long it took to reach you? My package also overnight ;___;

Ts cannot reply anymore. Quota fully used

Same issue here. i dont remember asking my parcel to spend the night at J&T lol

I kena before. Parcel was to be delivered to my office in Cyberjaya. The next day they do the same thing, deliver after hours - office of course closed after office hours, my receptionist leaves at 6pm. The next day the same thing happened. Again and again. It was like they are a bunch of idiots, despite multiple calls pleading them to send the parcel during office hours, they decided to have their boys send it after office hours.

The parcel came from Seremban, it took only one night to arrive in Cyberjaya, but the J&T people in Cyberjaya were very incompetent. The parcel arrived at least one week after it was sent, and that was only after a few rounds of calls to their call center, including to the managers.

Apparently the Cyberjaya manager at the time wasn't very competent, and he had issues with the central management, as per what I was told during one of my calls to CS/HQ. I hate J&T, would avoid them especially for parcels to be sent to my office

This post has been edited by wild_card_my: May 6 2020, 08:10 AM

i don't think they actually sent their boys after hours. This is an excuse they use when they can't deliver on schedule to plotek their ass and make it seem like its not their fault for delivering late. Avoid JnT like its COVID19

The J&T operation is not lean but extreme skinny with lack of nutrition

My place (I bet many other places as well) there is only 1 person doing everything. The only time you get your phone answered is when they just open the shop. Once the person go out for delivery, no one will answer the phone. If the phone engage, it means that there another person ringing the phone

They stop work at 5pm (or 7pm ... can't remember). So, the truck carrying parcels from other places will normally arrive after the delivery guy go out. Therefore, your package will definitely will sleep overnight in their office. The only good thing about J&T is that they works 7 days week

My house is around 2km from their office but the next day, they would go around sending packages again but my package still need to sleep another night. I guess they practice FIFO (First In First Out)

There is another company doing delivery until 10pm. Cannot recall. Maybe CJ Century.

tunggu la
todei kenot, they will send tomolo
if still kenot, call their opis, number at their website

My company is using City link to deliver parcels/docs. This company is ANYTHING but lean. You can even see their huge-ass sorting center by the ELITE highway at Saujana Putra. CityLink has a delivery agent in Cyberjaya itself who is incharge with deliveries as well as pickups, if anything my staff can call him to pickup, and very flexible too, if he's free he'd be happy to come.

Unfortunately not many online shops using city link. But that is fine, I just want to share how the company is gooding Say no to J&T

Makes sense. If the boy look at my office address they would know its an office, after some hours they can just say "drop point closed". But during the time I haven't received my delivery after a few days I had stayed up late and I didn't hear anyone knocking on the door at all at the specified time they said the drop point was outside operating hours. They didn't bother to call to confirm if I was there pun, despite a few days late receiving my parcel.

Whateverlah, they want to run their company to the ground that is their business. Stop using J&T!

This post has been edited by wild_card_my: May 6 2020, 08:29 AM

Same like me.. when go drop point they said my parcel not here hahahaha... From 13-17 today.. take tracking number but nothing respond... Hahaha

Means over their working hours still x sempat deliver to your house. So they go back home sleep

It means if nearby you go get faster. During mco my daily same status I went there after 5 days waiting to get myself.



Now I go check they modify delivery info. Fake as if they actually deliver to me!

hey guys, sorry to the late update! I did receive my parcel though, because i purchased something from Zalora, so i contacted the customer support instead of NinjaVan. The customer support from Zalora mentioned that sometimes the tracking message from Ninjavan is not accurate due to some system glitch..they received similar complains from other customers as well. So, just wait for a while i guess? Hope your parcel arrive nicely!

It so weird when I saw it keep display "Overnight Parcel - Out of droppoint's business hour" message. It's not even overnight, 3.12PM is in the evening. Thanks for the info.