Yeah my maybank card since Aug cannot use dy. even use at the same account also cannot. So end up using fpx all this while, but good la get reward from SCB - i didnt bother to play the pinball, only first month excited, subsequently just ignore the pinball message.

Easier to contact their CS. And much more professional.

I have both acc. Rhb smart and sc. initially plan to switch to rhb, but end up stick with SC due to their service.

Rhb is only for my joy@work - salary crediting acc

This post has been edited by cucikaki: Mar 16 2021, 09:28 AM

I change to rhb in january, but it lasted for 1 week only. I transfer rm50k to my account via SCB, and can see the money instantly, but the money went ‘completely gone’ from my account next day.

It took them 4 working days to rectify the error. CS is unable to reach. Need call the ‘lost card’ centre and they keep saying they only lost card cant do anything. Other number if call like 9 years no one pick up.

Once issue settle, they say due to new account la what ever bullshit they give.

I’ll stick with my SCB, better service. Superior customer service experience