Customer is always right. Agree?
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 Jan 16 2020, 09:23 AM
Show posts by this member only | IPv6 | Post
#41
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Junior Member
64 posts Joined: Aug 2008 
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"Customer always right" Only applies to business in dire needs of customer money (sale or service). Or business organization management has bad HR PR skills therefore avoid getting into complication when there's complaints.
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Jan 16 2020, 09:34 AM
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Senior Member
1,119 posts Joined: Jun 2007 
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no...if cb customer how?
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Jan 16 2020, 09:49 AM
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Newbie
42 posts Joined: Jan 2017
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no.
i can fired customer. just give money back. |
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Jan 16 2020, 09:51 AM
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Newbie
3 posts Joined: Sep 2012
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Depending on how much profit I gain from the 'customer'. Don't say this is materialistic, customers now a day just does not understand the logic of 'there is no such thing as a free meal'. Harsh but its the truth~
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Jan 16 2020, 09:52 AM
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Junior Member
149 posts Joined: Feb 2007 From: Tanah Tumpahnya Darah Ku 
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QUOTE(COOLPINK @ Jan 16 2020, 07:54 AM) customer always have rights, not customer is always right. This |
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Jan 16 2020, 09:52 AM
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Junior Member
343 posts Joined: Jul 2011 From: Land of SaberLion :3
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See how many your dignity worth lo.
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Jan 16 2020, 09:53 AM
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Junior Member
97 posts Joined: Apr 2011
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no
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Jan 16 2020, 09:53 AM
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Junior Member
216 posts Joined: Dec 2007
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There should be respect, but it's mutual. Customers are not their bosses.
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Jan 16 2020, 09:53 AM
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Senior Member
6,562 posts Joined: Jan 2003 From: Kuala Lumpur 
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No. Customers have rights, but they are not always right
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Jan 16 2020, 09:56 AM
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Senior Member
4,998 posts Joined: Dec 2010
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If customer is not right, convince them to the right path and solution.
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Jan 16 2020, 09:57 AM
Show posts by this member only | IPv6 | Post
#51
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Junior Member
223 posts Joined: Dec 2006 
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if u got a boss, then customer is always right.
if u are the boss, u have the choice to decide whether u want to give customer to be right or not even thought they are right if u are the boss, u can tell the customer, please get lost we dont want your biz... boss choice ( if no consequences then no problem u can do that) |
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Jan 16 2020, 09:59 AM
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All Stars
14,242 posts Joined: Jul 2007 From: JAVABUS
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Right and Rights.
Two different thing. |
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Jan 16 2020, 09:59 AM
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Junior Member
318 posts Joined: May 2014 From: Perth
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Case 1:
Customer: my laptop windows corrupted only. Just format. After 1 hour i take. Seller: No, after extensive diagnostic, we found your HDD is malfunctioned. Customer: why you cheat me? I know only windows corrupted. Format very easy mah, RM 20 kaodim already. Seller: ... |
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Jan 16 2020, 10:00 AM
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Junior Member
374 posts Joined: Apr 2009
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karen says yes.
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Jan 16 2020, 10:10 AM
Show posts by this member only | IPv6 | Post
#55
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Junior Member
318 posts Joined: May 2014 From: Perth
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Case 2 :
Customer : Seller, i have place order. Please ship asap. Please call when delivery. Seller : Alright, will post today. Delivery handled by courier selected by you during check out. Services may vary. after 1 hour... Customer : Why haven't ship out? you scam? Seller : ... Next day > >> Customer " rated 1 star" - " No call when delivery, no one at home, i have to collect my self at poslaju " " very poor service by seller" seller : ........ Customer always right, what we contributed, services, or effort is all JOKE after all. |
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Jan 16 2020, 10:13 AM
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Senior Member
1,872 posts Joined: Aug 2006 From: Singapore & KL
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customer always right until the breach the contract.
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Jan 16 2020, 10:17 AM
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Senior Member
1,403 posts Joined: Jun 2009
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Customer is not always right. They must be treated right based on the circumstances
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Jan 16 2020, 10:22 AM
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Junior Member
102 posts Joined: Dec 2015 From: kolumpo
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i agree but they dont know how much in my account bank
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Jan 16 2020, 10:23 AM
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Junior Member
503 posts Joined: Sep 2010
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depends. i m working in customer's service related, and helping Singkapork. you think the phrase is applicable?
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Jan 16 2020, 10:34 AM
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Junior Member
91 posts Joined: Oct 2019
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QUOTE(herrkolisch @ Jan 16 2020, 09:53 AM) There should be respect, but it's mutual. Customers are not their bosses. Customer is the boss of your boss of your boss. Means Great Grandaddy Boss.  |
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