Anyone hv the same prob? Can't even load fb, full4g signal

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Before Dec 2019, UMobile throttled the download speed to 0.5Mbps if the GX30/50 subscriber had exceeded 100GB of data for the month. Starting in Dec 2019, UMobile seemed to have relaxed the FUP = no throttling - likely because of market competition from TM Unifi Mobile true-data-unlimited RM59 promo that was launched in Nov 2019. Maybe since Jan 2019, UMobile only throttles those top 5% data-abusers who use more than 150GB per month. Did you.?

Another reason could be network congestion in densely populated areas from 8pm to 1am. If so, if you are connected to the Internet in the afternoon, keep your mobile device connected until night-time or sleep-time because network connection has a set capacity of 60 users per cell tower at any one time and is on a 1st-come-1st-serve basis.
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The first day registered n use in day time it was fine ( not even use for 2 hrs) , then at night around 8pm it was like turtle 0.8mbps, next day early morning fine again

The first day registered n use in day time it was fine ( not even use for 2 hrs) , then at night around 8pm it was like turtle 0.8mbps, next day early morning fine again

yes they capped the speed even though u did not exceed 10GB usage.

yes they capped the speed even though u did not exceed 10GB usage.

Anyone hv the same prob? Can't even load fb, full4g signal

Super normal. Becos u are using u mobile. 🤪

U don't say..
Later someone says your phone is cheapo one..
Thus quality also lower...

haha. It is fine. Becos I am out of the game now. haha.

good decision..

if they give good services.. why we needed to complain..
we would be happy to use & even might promo to others too...
(for those who think why I'm so anti / angry with UM). No Hidden Agenda 

Yeah. u are absolutely right.

No one will be so free to complain about something that is good. It must be really bad then people will make noise.

so much complain..
yet not major improvement in quality..
best part. blame on our device instead...

u try to report to MCMC Aduan... they keep "closing" your complain file by stating "resolved" but in actual it's Not.
so we needed to keep re-open the Report File again & again....

U don't say..
Later someone says your phone is cheapo one..
Thus quality also lower...

im felt so insulted when they said the modem in my phone are low quality (both OnePlus 7 pro and lg v30), i know its not highest end phone but still,

so i don't dare reply anymore in umobile thread

so much complain..
yet not major improvement in quality..
best part. blame on our device instead...

u try to report to MCMC Aduan... they keep "closing" your complain file by stating "resolved" but in actual it's Not.
so we needed to keep re-open the Report File again & again....

im felt so insulted when they said the modem in my phone are low quality (both OnePlus 7 pro and lg v30), i know its not highest end phone but still,

so i don't dare reply anymore in umobile thread

Anyone hv the same prob? Can't even load fb, full4g signal

When I put my U Mobile in oppo and vivo phones which support 4G band 1, 3, 5, 7, 8, 38, 40 and 41 ( the information is available on their official website - specifications there ), the signal in my house has dropped to 3G, 1 bar, very unstable and totally cannot online.

When I put it in SAMSUNG, HUAWEI / HONOR and Xiaomi Redmi phones which support 4G band 1, 3, 5, 7, 8, 20, 28, 38, 39, 40 and 41, the signal in my house is 4G, almost full bar, good and stable.

What I want to say is, no matter what price is your phone, if the phone does not have 4G band 20, U Mobile line will become very weak in the house and building.

That's all.

Ya...keep reporting and if it still close case again.
Call up MCMC and ask why why why .....why close.

And if happen again.

Email Gobind Singh or Twitter ...etc

Maybe this time cannot close..

UMobile need some Singh tongkat to anus them.
UMobile blooddy shitty ....

Don't Know u serious or just plain trolling 😋

But u have point especially report to Gobind Singh as final way...

Read carefully, the one who said that is lurkingaround.

Any huge difference?
If uses different phone..
If iOS vs Android then yes..
But between Android won't be much difference..

Trying to blame device problem like those Telco CS always says instead of Telco network fault 😋

Yes, huge different between the open areas and in a building (like house).

Most of oppo and vivo phones just have 4G band 1, 3, 5, 7, 8, 38, 40 and 41 only.

If you are using U Mobile or Yes 4G, you can have good signal in the open area. But once you entering a building, the signal becomes bad, cannot surfing internet and even go to 3G.

Since LG is not official launch in Malaysia, although it has 4G band 1, 3, 5, 7, 8, 20, 28, 38, 39, 40 and 41 (according to LG V30+ Hong Kong version), I don't know whether U Mobile can suit or not with the phone.

masalah smartphone again,i got snapdragon chip are one of the strongest network performing chips(especially compared to Samsung exynos or apple intel modem)

i wonder why telco has fan base as well,i thought fan war is between smartphone brand, smh

When I put my U Mobile in oppo and vivo phones within price range RM1,299 and below ( 4G band 1, 3, 5, 7, 8, 38, 40 and 41 ), the signal in my house has dropped to 3G, very unstable and totally cannot online.

When I put it in SAMSUNG, HUAWEI / HONOR and Xiaomi Redmi phones ( 4G band 1, 3, 5, 7, 8, 20, 28, 38, 39, 40 and 41 ), the signal in my house is 4G, good and stable.

It's just my own experience only. Nothing to do with fan or not fan.

Afaik;

UMobile uses only 4G LTE Band 7 = 2600MHz and 3G Band 1 = 2100MHz.  So, the problem should lie with the lower quality 4G modem inside the mid-end Oppo and Vivo phones, eg can only detect strong 4G signal = at least 3 bars.

P S - It is common in China to publish fake specifications, ie Oppo and Vivo may publish fake specs for their phones, eg actually got no LTE Band 7 = 2600MHz, since China does not use this band.

QUOTE
4G LTE frequency bands in China

China uses mainly TDD LTE in various bands for the 4G service. China Mobile uses three spectrum bands of 1.9 GHz, 2.3 GHz and 2.5 GHz for 4G LTE service, which are respectively Band 39, 40 and 41. Similarly, China Unicom uses 1800 MHz, 2.3 GHz, and 2.5 GHz, namely band 3, band 40 and band 41. Among them, only band 3 (1800 MHz) is the FDD LTE. Lastly, China Telecom uses 1800 MHz, 2.3 GHz, and 2.5 GHz the same as that of China Unicom. But China Telecom will add 2.1 GHz and 850 MHz frequency band to increase the speed significantly using Carrier aggregation. UNQUOTE