QUOTE(thinkhappy @ Jan 8 2020, 12:08 PM)
Need to have same phone number registered in Boost in order to make transaction successful.Opus Touch, Self-Service UT Platform
Opus Touch, Self-Service UT Platform
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Jan 8 2020, 12:36 PM
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#1
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Feb 4 2020, 11:36 AM
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#2
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QUOTE(IzaakC @ Feb 4 2020, 09:29 AM) Registered & paid with boost yesterday night, today account approved and pending transaction. I'm helping other family member to reg for a new acct due to this RM8 promo thingy.Experience with it so far so good, hoping to get the app version soon. Approved this morning and pending transaction as well. |
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Feb 21 2020, 10:30 AM
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#3
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May 8 2020, 10:06 PM
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#4
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Jul 4 2020, 03:14 PM
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#5
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QUOTE(extinct_83 @ Jul 2 2020, 09:44 AM) Yes. Faced some errors on header at Boost payment (scan & pay), eventually payment done but Opus still showing pending.After few hr, check again, the transaction is deem as completed. From Boost side, I didn't recv any boost coins (even based 4x also don't have). Report this to Boost support and get it sorted out. The missing coins (4x) is credited into my account. Lesson learnt: If notice some suspicious error on either Boost or Opus, shouldn't proceed. Else need to report & follow-up on issue with support team. Ma fan! |
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Jul 4 2020, 03:25 PM
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#6
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QUOTE(MNet @ Jul 4 2020, 03:17 PM) Opus seems fine, only waiting response from Boost to confirm payment. But I believe Opus will cross check again with Boost (in background) on pending payment. So it may take an hour or more.Boost issue is obvious. Someone reported no boost coins from Opus, but if you reported it to CS, you'll get back the missing coins. Tan Zhi Jzeng (Boost) Jul 3, 2020, 4:25 PM GMT+8 Hi, We sincerely apologize for the late response. Based on checking, the missing Boost Coins and Shake Opportunity had been credited into your Boost account now. Kindly check Shake Rewards tab and Boost Coins history in your Boost app if it has been credited. We appreciate your kind patience. Regards Boost Support Team |
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Jul 6 2020, 01:37 PM
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#7
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QUOTE(MNet @ Jul 4 2020, 03:29 PM) why i say is opus issue is do u face the same issue when using boost pay for other mechant? Ok. I'll rewrite in such way, "Opus is having issue on interaction with Boost during payment stage,". It caused missing base coin after payment is deem completed at both side. I don't know why Boost not giving base coin for this Opus transaction until I contacted Boost CS. They admitted their issue.this only happen to opus so its opus issue To confirm my account is not having 'soft-ban' those issue, I repeated another trnx with Opus again on same day, but base coins is rewarded. I also don't know in what situation Boost will not reward base-coin, but I know shake coins is always giving randomly. If one day Boost decided not to give coins for Opus as merchant, I'll not be surprise. QUOTE(SillyKoala @ Jul 4 2020, 05:03 PM) It is not only the boost coin, but also shake reward and also mission. As someone reported this missing coins, I was a bit into paying extra attention ... to Boost's behavior.I had to email to boost to get my base coin, shake reward and also for the Boost-opus mission. Personally i don't think opus has access to boost's coin, shake reward and mission function. Also, I dont have issue when paying opus with FPX. This post has been edited by Dexter: Jul 6 2020, 01:39 PM |
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Jul 10 2020, 08:54 AM
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#8
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QUOTE(datolee32 @ Jul 8 2020, 01:07 PM) Yes, i received Opus investment confirmation email after 1 hour, perhaps today is boost online day, traffic jam i think. I faced few times, but Opus is smart. I guess they'll check again those pending transaction with Boost (maybe from backend) and get status of the payment. Usually in this situation as long as my Boost payment not failed, i'll give an hour or two to Opus to update the status. datolee32 liked this post
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Jul 21 2020, 02:23 PM
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#9
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QUOTE(!@#$%^ @ Jul 21 2020, 12:42 PM) don't be triggered, just a simple question. we are all long time lowyat user, although ur latest account is recent. Can't beat the new user who hit 4 figure post count! Salute uncle got so many time monitor the market movement.I check this topic daily, but since posting NAV can keep this thread live! See what happened to MyTheo thread? I think no one bother to talk about it now. I also long time lowyat user, but MIA for 10 yrs plus before returning. |
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Aug 18 2020, 02:04 PM
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#10
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Oct 15 2020, 09:27 AM
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#11
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