Lel.
Nowadays just go queue online

OR
https://lineup.ap.gosnappy.io/lineup/group?groupId=G_HDLQUOTE
Haidilao Fans, get your online queue number here!
Haidilao Malaysia Sunway branch, Pavilion branch, 1Utama branch and Gurney Paragon branch are now available to queue online! Scan the QR code and select your desired branch to get your queue number now.
▍Online queue number release time ➭ 10:30am, 2pm, 4pm, 6pm, 10pm
▍Please get the queue number at the corresponding time according to your meal time. The waiting time is subject to the situation of each branch.
✧ Online queue number can only be used on the release date, and cannot be used in advance or later. Queue number will be invalid in 30 minutes once your queue number is up.
The queue system a bit buggy, you may loose the link ticket but you are still in queue. (do not click 'Join line again' if you are still in queue from your phone)
Make a screenshot of the ticket and share the link to somewhere so that you can store the ticket.
4pm means the queue open at 4pm, may require few hours of queue depending on amount of crowd, but best thing is you are doing at from your phone. Once your number reaches, you got 30 minutes to show yourself to the store. Good luck.
Admittedly, the service has worsen and the food quality is just so so. The price is mid tiered compared to more premium ones like XiaoLongKan. I like their Sour Vege soupbase though. If you want to cut some cost, just order 1 soup + 3 water, or 2 soup + 2 water. I see most people fill up all the slots with soupbase
This post has been edited by kaiserreich: Dec 31 2019, 04:21 PM