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Help Issue with iPhone XS Leather Folio, Unable to lock/unlock

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TSMarcus95
post Dec 20 2019, 09:59 AM, updated 6y ago

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Just bought this Leather folio case for my iPhone Xs, far as i understand there is a feature similar to the iPad where by when you close the cover the iPhone locks and when you open it the iPhone unlocks... i can't seem to get this work, i have tried to reinstall iOS, hard reset. Nothing works.


Just wondering if anyone had this issue and can help out



This post has been edited by Marcus95: Dec 20 2019, 10:10 AM
WiLeKiyO
post Dec 20 2019, 05:56 PM

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QUOTE(Marcus95 @ Dec 20 2019, 09:59 AM)
Just bought this Leather folio case for my iPhone Xs, far as i understand there is a feature similar to the iPad where by when you close the cover the iPhone locks and when you open it the iPhone unlocks... i can't seem to get this work, i have tried to reinstall iOS, hard reset. Nothing works.
Just wondering if anyone had this issue and can help out


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TSMarcus95
post Dec 23 2019, 02:05 AM

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QUOTE(WiLeKiyO @ Dec 20 2019, 05:56 PM)
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Thanks but as you can see in the video, i have enable the feature. But so far i have found that i am using a iPhone X folio case which will not work for iPhone Xs. Hall Effect sensor placement is different with X and Xs
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