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 Problem with wordpress and adding plugins, Professional developers pls.

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TSserenav92
post Dec 18 2019, 02:30 PM, updated 5y ago

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Hi guys,

I need some help from professionals here from wordpress.
I am using a wordpress site and suddenly i have this issue of not being able to install any plugins.
I could still view them but i cant add any new plugin and i get this error

An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

and then i checked with a health app to see whats wrong with my site and i found this.

Error Your site is unable to reach WordPress.org at 198.143.164.251, and returned the error: cURL error 7: Failed to connect to api.wordpress.org port 443: Connection refused

I have a feeling this both are connected and i could use some help from someone professional here. I have access to the Cpanel and i could use some hand here.

This post has been edited by serenav92: Dec 18 2019, 02:31 PM
ketnave
post Dec 18 2019, 02:35 PM

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From: douchistan, pekopon


QUOTE(serenav92 @ Dec 18 2019, 02:30 PM)
Error Your site is unable to reach WordPress.org at 198.143.164.251, and returned the error: cURL error 7: Failed to connect to api.wordpress.org port 443: Connection refused
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Ask your hosting provider (provider the error you encountered) to see if the server you are hosting on is blocked by wordpress.org.
TSserenav92
post Dec 18 2019, 02:37 PM

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Joined: Feb 2013


QUOTE(ketnave @ Dec 18 2019, 02:35 PM)
Ask your hosting provider (provider the error you encountered) to see if the server you are hosting on is blocked by wordpress.org.
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Thank you so much i am doing this right away
nefashu
post Dec 18 2019, 02:37 PM

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what ver of wordpress u are using?
TSserenav92
post Dec 18 2019, 02:45 PM

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Joined: Feb 2013


QUOTE(nefashu @ Dec 18 2019, 02:37 PM)
what ver of wordpress u are using?
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v5.2.5
apkmodi P
post Dec 18 2019, 11:39 PM

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It seems that your website has problems uploading, call the provider immediately
haimen P
post Dec 25 2019, 07:15 PM

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Talk with your Hosting Company. This type of error is occurred by hosting company.

 

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