Hi all,

Are there any Toyota owners with the Vehicle Telematics System or anyone with an understanding on what does this VTS system do? I've asked multiple salesmen about this system but they don't have much idea on it either.

I was wondering would the VTS system allow for remote lock, unlock and start features or just vehicle location only which seems like a waste of money for RM250 a year...

just like captor security system.

what car you are referring to? and how yould you know the fees is RM250?

i don't think u need to care
if not wrong you're referring to imported toyota
vehicle telematics system refers to T-connect in toyota or G-link in lexus

those function only works in japan

UMWT got offer VTS which is actually supplied by Captor.

https://www.captor.com.my/

This post has been edited by dares: Dec 6 2019, 05:23 PM

wow. last time persona/gen2 1st gen also got similar system if not mistaken. at the end, ppl removing it outside or bypassing it.

Thanks for the info, checked it out and seems like its only GPS tracking... doesn't seem worth it to continue after the first 3 years of free subscription... was hoping it at least had remote start

Corolla, based on the price list that shows RM750 subscription fee for 3 years


UMW Toyota offers it as optional accessory on the new Corolla

This post has been edited by KyleLee088: Dec 6 2019, 05:35 PM

2 different things then...u can't call it that already(although they write the same)

japan one is called Vehicle Telematics System
local one is basically Vehicle Tracking System

function also different, japan one can do multiple things like call ambulance by the push of a button

This post has been edited by MR_alien: Dec 6 2019, 05:42 PM

This one by Captor also can send ambulance services after an accident.

At the end of the day regardless of the function, the name is just for marketing.

Like ESC, ESP, VSC etc. etc.

Bumped. 250 is cheap if you care for your vehicle whereabout. Plus, it wont void your warranty for it's installed by Toyota. External tracking gps (with wiring) will void your warranty. Of coirse there are other better systems out there to suit your needs. As mentiomed, it depends on your priority. Cheers

Even it cost 1000 also cheap...

Otherwise katsanagps is better to monitor 24/7

Guys, another question. The "trip search" does not display my recent trip route. Or it is not yet updated. Has anyone experienced this?

From my experience it takes a while for the trips to be updated as the app can be quite buggy at times.

Btw, would you know what does the arming feature do?

I migrated from Captor app to VTS. so far hasn't successfully display trip search. Will wait for a few days and will lodge a feedback if still not displaying anything.

Toyota sales person says "armed/disarmed" has no function. Will ask further and update here. I dont think it's there for no reason.

Do you happen to know about alert management, geozone? Do you need to create multiple alert management or one alert management with multiple zones? I created a few "add alert" for each zone eg: Home, Office, Mall.

App is not user friendly.

mine updated quite fast though. within a few minutes already can see the car is moving

I looked into Netstar (Toyota VTS) privacy policy; and it seems pretty clear they keep your data forever, reveal it to insurance adjusters and sell to 3rd party data collectors.

Anyone else has privacy concerns?

So kira with this VTS system installed, car thieves can no longer steal Toyotas fitted with VTS, its like a deterrent betul ? Since the stolen vehicle can be tracked 24/7. Nak curi kereta Toyota pun no privacy, yes ?

This post has been edited by Roman Catholic: Dec 23 2022, 07:48 AM

My Toyota came with free VTS subscription for first year. To me, it is not really useful, basically just tracking the car location, driving speed and behavior.

The App is not really responsive (last using it was around Feb 2022, after my subscription expired, I uninstalled it), there are times where the location and ignition update got delayed (probably due to bad Satellite reception?) I don't recall there is remote lock and start function.

This post has been edited by more2teayap: Dec 23 2022, 10:56 AM

same as how our phone tracks us 24/7....
it's always a balance between privacy vs function

Services like captor give you the vehicle tracking and recovery service if your car is stolen.

Like when your car suddenly location change in the middle of the night. U get notifications. Then you phone captor to initiate recovery process, whereby they send their people to the vehicle’s location and siap call police standby to recover the vehicle

So I registered for the Toyota VTS... And found out that whether you sign up or not you are already being tracked with these new Toyota cars. All the trips I made before registering for the service were already recorded without my explicit consent.

I mean... good and bad I guess. For people who don't mind 3rd parties knowing where their car is, it's helpful when the cars are stolen. Kind of like modern smart phones. Used to be a big target for theft. Since Apple started the trend of releasing phones that can be remotely tracked / disabled / locked, you can now leave your phone on a cafe table and go to the toilet without anyone stealing it.

It just opens up for corporation / government / insurance for misuse. The VTS system tracks the vehicle cornering, braking rate, acceleration, max speed and impact events among others. So it is possible that in the future car companies will void your warranty from these telemetry data, government can impose "lock downs" where you can't drive at certain time or restrict where you can go, or just ticket you for traffic violation automatically and insurance companies can increase your premium, or outright refuse insurance coverage from telemetry data.

So we are moving towards owning your car... but you don't have the freedom to drive the car the way you want to. Also for people with high privacy needs, the only way to disable this is to find the GPS transmitter and remove it / cut the fuse to the VTS system, or use a GPS signal blocker.

Also targeted marketing and big data collection will have even more ways to pinpoint exactly where you are and what you do. Although, frankly most people they are already tracked precisely by their smartphones anyway. It's just a little scary that certain people will have your precise location, in real time, at all times. Imagine someone scheming to abduct your child while you pick them up from school etc.

Just one more step towards an authoritarian dystopia.

This post has been edited by kimlaw: Dec 25 2022, 05:41 PM

I think it's cheap. One time I had to send the car for a repair at Toyota center. Long story short, they had to reopen and reinstall the windshield. Was surprise to receive a call from official VTS number. My guess something triggered it and got VTS to call the customer for verification. My guess if you car gets stolen and something is on modified, you'll get the same call as well.

Confirmed ? Toyota VTS is actually supplied by Captor ?

This post has been edited by Roman Catholic: Dec 22 2023, 08:10 PM

Seeing how Hilux got stolen easily, rather spend some for GPS tracking device aftermarket

This is the most confusing part. Captor previously was memang renown for it's GPS tracking features sampai pihak insurans memang suka sangat Captor services ni but dunno why suddenly Captor services macam sial when Toyota VTS came into picture . I have not come across 1 case of Captor being able to recover a stolen vehicle since it was introduced in 2021. Sebelum tu boleh track Dan jumpa dengan senang. Now habuk pun takde.

Most likely because thieves know of a way to bypass it. For most Toyotas, the module is under the front passenger seat. There must be some easy way to screw it up and just make it think that your car is stationary. I know because on a recently purchased Cross Hybrid the module malfunctioned and just kept reporting the car in a static location for days, but I received no emergency notification or phone call from VTS services. Only on the day I took it to SC to replace the module did the VTS office call to ask if there was any problem, most probably the same time the SC tech disconnected power to the module. Basically useless!

I haven't done a thorough investigation into the Cross Hybrid so I have no comments about the Cross Hybrid.

If it is so easy for the SC tech to disconnect the power to the GPS tracker module as you had written, what is stopping the thieves from doing the same ? Is there even a need for a bypass ? We are talking about a security system here and if every Tom, Dick & Harry can access it, what is the point of such a security system ? Question is why when Captor was operating before Toyota even came into picture, Captor was recovering stolen vehicles like it was a piece of cake. Now suddenly even with Captor's involvement, not even a bloody vehicle was found by them.

Recently purchased Cross Hybrid with a faulty GPS tracker module ? Don't they even test the GPS tracker system before delivery to the customer ? So much for reliability huh.

Patut la sales for Hilux is rumoured to have slumped by 36% from last year figures. (excluding Year End Sales figures but I doubt it's going to change the results) but we are still awaiting official figures to be released.

This post has been edited by Roman Catholic: Dec 23 2023, 09:15 PM

You misunderstood. If power is disconnected, you will get a call from VTS center (or a notification via the MY Toyota app).Thieves will not disconnect the power. I’m saying thieves have some other way to stop the real-time tracking without cutting the power. Basically making the VTS think the car is parked. With regards to captor’s reputation, I cannot comment. That’s between captor and umw to settle between themselves.

Also, with my Cross Hybrid, VTS worked when picking it up. Only failed after a couple of months. Replaced at SC within 3 days of me making the call. Working fine ever since.

Lastly, I doubt Hilux sales decline has anything to do with how easy it is to steal, because they’ve always been easy to steal, even throughout years they with good sales. Demand for stolen Hilux is very high across Thai border. 36% is roughly 1/3. Guess what, government announced the 2024 ending of diesel subsidy around 2/3 of the way into 2023. There’s your answer.

This post has been edited by dev/numb: Dec 23 2023, 10:46 PM

Some owners of stolen Hiluxs don't even get a call from VTS center. Some do. Some don't. Most likely it's the dead shift when nobody's around in the office. I thought about this for a long time. Why is it necessary for the VTS staff to even make the call ? Couldn't this be like automated process the moment it's tampered with, let system automatically contact the owners directly.

The thieves don't disconnect the power ? You are right they don't disconnect the power, they discard the GPS tracker completely. The smarter ones would go with a jammer but what is the point, when that could also be tracked with the right technology too.

Perhaps your are right about the falling sales due to uncertain future diesel price but I still think it's the weaker security system that's putting potential buyers off.

It's a pity there was a group of onwers whom had lost their Toyota's and they wanted to bring Toyota to court but I dunno what happened to that group. Kind of died down despite it started off with a bang. Guess now we will never know the true story between Captor and UMW.

This post has been edited by Roman Catholic: Dec 23 2023, 11:27 PM