whatsapp them the num to ask about my place coverage, they said will get back to me, but 1 month later, still no response.

seeing the lack of their response in whatsapp, probably won't put my hope on this.

had a terrible experience with penangfon long long time ago. saw many customers went to penangfon office in mayang mall to pounce on the tables and scold all kinds of foul languages...

hahaha they are still standing today... but they improved a lot after new mgmt took over.

customer service so far (via whatsapp) is almost non-existent, never reply or follow up on my inquiries as i wanted to install as well... i can't imagine the response during outages.. back then, penangfon would have outages dragging for weeks even months!! all the rage back then