Guys,

I have my kids admitted to SJMC. First kid was admitted yesterday due to Influenza B. Last night, my other 2 kids got the high fever and flu. This morning, I brought my other 2 kids to hospital and dr admitted them as well.

All insurance procedure settled as early as 1:30pm but until now, the moment I write this, my other 2 kids do not have their own room yet. Now, we are staying at my first kid’s room.

Worst case, the nurse here couldn’t give medicine to my 2 kids due to no room and they have no access to medicine information. Since 4:30pm, every hour I keep follow up for the room and medicine but still the answer is still the same, they have no access to medicine.

My kids temperature is over 40 celcius yet they still not giving the medicine since morning due to no room and no access. This is really ridiculous, they admitted my kids, but did not monitor not giving medicine.

So my Question is, how do I raise concern to hospital as well as the authority for such a lousy service?

Most of the hospitals today using fully IT system. Pharmacist cannot release any medicine/drug without any request from the system because everything put under system inventories. Maybe doctors & nurses also cannot request for medicine because patient still not register in any room/bed. Why they cannot do it, maybe because everything will relate to billing system. The system will count everything automatically so it mandatory to fill everything in about patient.

For the sake of fully IT System, does not mean that you have to sacrifice life.

SJMC website

Name also private hospital, profit is the main target. If u go to govt hospital, they will treat u although they put u in corridor..
t

if i were u i would have transferred them to another hospital already/

If kids having high fever.....better go to clinic first......specialist children clinic if you prefer....... Clinic can administer the medicine to the kids first......

Hospital got too many adult sick people to attend to kids more so in private hospital....too many Dato and VVIP or their relatives in hospital that they need to attend to.....

Go nearby children clinic then if needed only go to hospital....