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Help AppleCare bought in singapore accepted in MY?

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sonic_sphere
post Dec 3 2019, 02:15 PM

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QUOTE(AppleEnthusiast @ Dec 3 2019, 12:10 AM)
I bought my AirPods Pro in Singapore and I want to add on AppleCare+ however I’m unsure if AppleCare is accepted by authorised service providers in Malaysia. In the event I want to service them. Anyone knows whether they accept?
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From my understanding, YES they do accept it no matter where u got the AppleCare+...
sonic_sphere
post Dec 10 2019, 01:55 PM

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QUOTE(xaw5126 @ Dec 10 2019, 11:59 AM)
@blue16 can provide source? cos when I called AppleCare 1800 number, they said AppleCare+ is not offered in Malaysia.
They also said if I have non-Malaysia products, I need to claim in those locations where AppleCare+ was purchased or at least where its available.
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What do u mean not offered in Malaysia? Here in our country also got AppleCare... but only for some type of devices like Macbook, iPad, iPod... while iPhone and Apple Watch are excluded... Different with other countries like SG who offered the AppleCare for most of the products.

But, if U bought these devices from other countries like SG and get the AppleCare for those devices, they do support here in Malaysia (as long as the devices are already launch here)...

Basically, the AppleCare is like extending your warranty coverage, and of course with some other benefits... so let say u wanna claim warranty here, the service centre will check from their system to get the info about the device... if still within the warranty period, then no problem for you the get the service like free repair or replacement...

This post has been edited by sonic_sphere: Dec 10 2019, 01:59 PM

 

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