Lowest: Home (Unifi Bebas) Rm35 8mbps cap, Maxis 35 50gb 3mbps cap, cos celcom coverage bad at my area

Total:rm70 or lower due to maxis give extra RM for topup

Current: Hotlink fibre 99

Better quality of life: Digi 50mpbs rm90+6%gst and mobile line of choice rm120++

Was a maxis one prime customer, had to port out my mobile and then cancel my fibre. Maxis fibre guys came to collect back the router and gateway, so used bebas while waiting for reinstallion. Might take up to a month because TM system update slow and still thought I had the gateway.

Maxis and TM guys came to install and was baffled that there was no gateway as thier system says I still hold the gateway, need to rearrange installation and been 2 weeks since.

But my rm10.60 postpaid was activated 2 weeks back. Happy with the speed.

Yes, u can retrieve your bill from maxis app.

Hi,

Does anyone know if this allow us to claim for tax relief?

It is under home fiber category.

Ok. Good. Thanks

So are you in yet?

hi all,

ada sesiapa yang bole bantu...saya sekarang sudah tgh guna maxis home fibre..plan nk tukar kepada hotlink postpaid and fibre...tolong tolong

I registered interest and got a call from maxis telesales (I guess).

Was told by the end of the contract, even if we serve full the 24months contract, we could not get back the mobile number when we terminate it as this package is bundled with fiber altogether. One day when we decide to stop subscribing, the mobile number will be gone altogether with the fiber. That why the maxis guy keep telling me better to get new number instead, but in this case it already defeated the whole purpose.

Are you aware of this or if you have any way to overcome it?

wow. did not know that got this big flaw.

luckily that i never sign up.

I ported in from another telco, and they did not mentioned in the tnc that the number shall be terminated together with fibre. The number does not belong to maxis, if u are not satisfied with the answer u can lodge a report with mcmc.

Maxis has a lot of shenanigans these days

I told them the same way as in they lure ppl in but never provide customer a way out, seems like a big trap.

I agree that the mobile number belongs to us. I’m not sure how to get through this. Anybody lodge any complaint to MCMC before?

I doubt so, probably there is no such issue just that the sales person have his own agenda to get more commission by asking you to register a new number instead.

I'm still in my first year so no plans to terminate yet until they change thier package or TNC. I remembered the agent at one of the maxis center told me if you need to cancel this postpaid package after the period end, you can just subscribe one of the other normal postpaid package before you port out, that means u still have to pay for a pro rated postpaid min rm98 before you are allowed to port out.

but with that postpaid min rm98, it is not tied to a new 24 mths contract already right?

I think a maxis personnel would able to assist you better on this, try to email or give them a call to clarify this concern.

if you call 123 or visit maxis store, the operator/customer service will answer you the most general and standard reply possible.

if you able to reach sales dept, then the answer given is as what I posted.

seems like there are many different type of answers given.

I'm aware but no problem. Phones nowadays got 2 sim slot.

Of course Maxis and any other telcos already knew about it and use it to their own advantage. Otherwise why would they give you discount and bundled everything tightly.

The Maxis installer have you the SIM card?

For this plan, it's the free 1gb a day during MCO.

This whatsapp no use no people reply....... Waste of our time.....

This post has been edited by hyperken: Mar 19 2021, 05:04 PM