I know there's the RM38/day roaming plan. I don't need it.

I did however receive a call while in Taiwan and accidentally answered for a whole or 2 seconds. I was charged RM 10.

I did send two SMSes while in Singapore. I was charged RM 5 for each SMS.

I find the charges beyond distasteful. It's daylight robbery. Called them and they agreed to waive the incoming call charge but maintained that the SMS charges are fair and there's nothing they can do.

Not too long ago I remember it was RM1 per SMS, which I thought was fair. To increase this to RM5...is crazy.

Not to mention their local 4G coverage has been shit for the past 3-4 months. The phone signal bar shows full strength but there are way too many intermittent drop in data coverage, even in the heart of KL. A few of my friends have mentioned the same thing.

Maybe it's time to port out to another operator...

I know there's the 38/day roaming plan. I don't need it. All I need is to perhaps reply to one or two urgent SMSes, now I can't even do that without being robbed. I mean, RM1 or 2 per message would still be bearable but now if I send 4 SMSes I'd be charged RM20.

It's like Maxis heard about all the complaints about the hundreds of dollars per day in roaming charges that VPs in corporations rack up, decided to cap it at RM38/day but also decided to fuck those with minimal usage by charging 5 per SMS and 10 for 2 secs of incoming call, all in the name of "evening things out" so that their profits remain the same as before.

Yeah, actually I almost always get a local SIM card when travelling. It's just that at times while aboard you do receive a couple of unplanned texts that you need to reply urgently to. What Maxis says now is this: yes you can respond to a couple of urgent texts, but we'll fucking rip you off while you do it.

Yeah, sad state of affairs.

Update: I complained and someone from Maxis called me. Tried to explain again about the roaming package and 1 SMS is RM5, 2 SMSes is RM10, and get this... If you send 3 SMSes, it auto enrols you into the RM38/day plan. What a shocker. So if you only send 3 SMSes from abroad in one day, you'll be paying RM38 for that day. Sure, after that there is no more additional cost to sending more texts or using data, but if you just somehow wanted to send a few texts that's what you'll be charged.

I emailed them, called them up, and gave them hell for this shit they pulled. In the end they relented and refunded the RM 20 in charges for 2 secs of incoming call and 2 SMSes. my bill is paid for by my company but fuck that, I can't stand the practice behind it. You and everyone else should do this as well so that maxis knows what their customers think about their unfair practices.