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> TM Continues to Lose More Subscribers in 3Q 2019, More Malaysians are Now Switching

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TSCandy12
post Dec 2 2019, 01:06 AM, updated 2w ago

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QUOTE
More Malaysians are terminating their fixed broadband service with Telekom Malaysia ™ as the “Convergence Champion and No. 1 Converged Communications Services Provider” in Malaysia failed to retain its subscriber base.

Telekom Malaysia’s financial results for the third quarter (3Q19) ended 30 September 2019 revealed that the Telco’s fixed broadband subscriber base is down to 2.16 million compared to 2.29 million (3Q18) one year ago.

During the latest financial quarter, “Malaysia’s Convergence Champion” lost 3k fixed broadband subscribers between July, August and September 2019. It currently has 1.37 million Unifi fixed broadband subscribers (+34k) and just 786k Streamyx users (-37k).

According to Telekom Malaysia, the “Drop in Streamyx was partly due to migration to unifi” but it did not say why the remaining Streamyx subscribers (it lost) decided to terminate the service and did not migrate to Unifi.
https://www.malaysianwireless.com/2019/11/t...lekom-malaysia/


kino318
post Dec 2 2019, 08:46 AM

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QUOTE(Candy12 @ Dec 2 2019, 01:06 AM)
good but i donot think they hv woke up.
HippyTony
post Dec 2 2019, 10:09 AM

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Yes TM won’t learn or improve. Now MCMC proposed to award TM sole 5G infrastructure owner.
lowck
post Dec 2 2019, 10:58 AM

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many streamyx user only got 1mbps youtube also loading how to use? potong la senang
boonhan
post Dec 2 2019, 11:14 AM

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The pay nothing till end of this year was strategy to lock subscriber for 2 years.
howszat
post Dec 2 2019, 11:29 AM

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Wonder where the users have migrated to?

Maxis? Time? ...
ketaros
post Dec 2 2019, 11:37 AM

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QUOTE(howszat @ Dec 2 2019, 11:29 AM)
Wonder where the users have migrated to?

Maxis? Time? ...
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broadband...broadband package pretty good nowadays...better than streamyx
devil98
post Dec 2 2019, 12:03 PM

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QUOTE(howszat @ Dec 2 2019, 11:29 AM)
Wonder where the users have migrated to?

Maxis? Time? ...
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wireless broadband, I am the one terminate streamyx due to no unifi coverage suffer for past 10 years+
say bye bye to tmnut 1mbps now
dupesiapaini P
post Dec 2 2019, 01:16 PM

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Many kampung area still don't have unifi coverage. If me, i also migrate lo. Still want suffer and wait for what. mad.gif
JuneResources
post Dec 2 2019, 03:05 PM

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Don't worry, Gomen will support this telco..
Even through only 1 user using TM, this company won't be close down one.

Just like support MAS...
TSCandy12
post Dec 2 2019, 09:16 PM

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QUOTE(boonhan @ Dec 2 2019, 11:14 AM)
The pay nothing till end of this year was strategy to lock subscriber for 2 years.
*
That's 24 months of full monthly fees guarantee in hand for each dumb subscriber.
No less, if you terminate early also pay the remaining months in full.

What kind of greedy company is this? The router and BTU they provide is crap plastic maybe costs only less than RM300 in bulk orders.

What else? The crappy free installation they give for first 20 metre? That's like 3rd world standard, no more fibre wall socket, no demarc box outside just pull fibre from tiang outside into your one and use cheap mechanical connectors after stripping the fibre cables.

If you've seen how they do it in first world countries, the installers will use 2 different fibre cables outside/inside your home before/after the demarc box which sits outside before entering your home, they splice the cable in your fibre wall socket(not use mechanical connectors to avoid high loss to your signals) then place the fibre wall socket before you use a patch cable to connect your BTU.

All these cheap stuffs and they force you to compensate them 24 months in full? Blood suckers!

Even the Unifi Air which imposed 24 months is BS. Does the modem costs as much as RM79 x 24 mths? If people terminate just ask them to pay the modem price in full and probably a small early termination fee of RM200 la why 24 months in FULL?
fat16
post Dec 3 2019, 08:50 AM

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QUOTE
It currently has 1.37 million Unifi fixed broadband subscribers (+34k) and just 786k Streamyx users (-37k).

Streamyx users (-37k)
Unifi fixed broadband subscribers (+34k)
Streamyx users switch over to unifi fiber, unifi air, digi unlimited
DemonKnight
post Dec 4 2019, 10:20 AM

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Why the speed so suck???

 

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