TNB bill payment via ewallet, Looking for any ewallet can pay TNB
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 Oct 22 2020, 08:23 PM
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#1
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Newbie
34 posts Joined: Dec 2014 
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QUOTE(Human Nature @ Oct 8 2020, 10:59 AM) Not needed for ios, just made a payment. Saw an update at app store but did not update after reading your post Can we still make TNB payment with POS app?? Downloaded and registered for the app yesterday. Bill payment is empty. Is it the app's problem or my phone's problem?   This post has been edited by pingoz: Oct 22 2020, 08:25 PM |
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Oct 22 2020, 08:32 PM
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#2
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Newbie
34 posts Joined: Dec 2014
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QUOTE(pingoz @ Oct 22 2020, 08:23 PM) Can we still make TNB payment with POS app?? Downloaded and registered for the app yesterday. Bill payment is empty. Is it the app's problem or my phone's problem? It is my phone, after reinstall the app, bills appear... |
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Oct 24 2020, 11:22 AM
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#3
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Newbie
34 posts Joined: Dec 2014
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QUOTE(Human Nature @ Oct 22 2020, 08:33 PM) My last payment on 8 Oct is successful. Not sure if there is any change since then. Do you have any idea what is the maximum per transaction amount that we can pay?add 1: Just went to the app and yes, blank page under bill payment. Seems like there is a bug. Hope it is resolved soon. add 2: wait a little longer and the list of payee appears. Seems okay. Try again. |
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Oct 25 2020, 03:19 PM
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#4
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Newbie
34 posts Joined: Dec 2014
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QUOTE(GrumpyNooby @ Oct 25 2020, 01:30 PM) So this problem fixed? If you see this, just uninstall and reinstall the app. It work for me. But I guess it should be fine now. |
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Nov 4 2020, 11:45 AM
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#5
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Newbie
34 posts Joined: Dec 2014
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Anyone have POS Malaysia App CS contact? Not able to find any CS contact. Paid my TNB bill on 1 Nov, till now still haven't reflects in my TNB Acc
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Nov 4 2020, 06:35 PM
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#6
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Newbie
34 posts Joined: Dec 2014
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QUOTE(shawnme @ Nov 4 2020, 11:56 AM) In the app, bottom right corner, use "AskPos" I lodge report through contact us and got a report number. Type in "live chat" Then select "chat with agent" Something like that.. I forgot, but I manage to speak to their CS Then only I go "AskPos" for live chat, need to key in the report number. |
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Nov 5 2020, 09:43 AM
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#7
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Newbie
34 posts Joined: Dec 2014
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QUOTE(Cookie101 @ Nov 4 2020, 09:01 PM) Contact epay about it then and ask them link the contact person. Thanks, I got it solved yesterday. I sent a complaint through the contact us page, they will provide you a report number.Then I use the report number to log in to the askpos live chat. The issue solve within hours.. |
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Nov 5 2020, 07:18 PM
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#8
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Newbie
34 posts Joined: Dec 2014
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QUOTE(cybpsych @ Nov 5 2020, 09:57 AM) did they explain the root cause of the issue? No, they just ask to wait for the result of investigation, it will take 3 to 6 days.pos' issue? tnb issue? But when I check my tnb acc few hrs later, payment already reflected. cybpsych liked this post
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