1st -- even flight attendants in airplanes are NOT to help lift your luggages into overhead storage, for HSE reasons. the same reasons are also applicable to taxi and ride-sharing drivers. they can help out of courtesy (amoi cun?) or necessity (old and/or OBVIOUSLY infirm passengers), but ultimately you back-breaking and precious luggages are your responsibility.

2nd -- what's the criteria for the driver to read your condition and automatically know you are incapable of lifting your luggages? you MANAGED TO REACH at the pick-up point while carrying the luggages in the first place.....

3rd -- patient != patience. I'm not sure how is it that you are able to determine the patience level of the driver just by him not helping to lift your luggages into the vehicle.