Sometimes they don’t know even know help passenger carry luggage

Probably not in their job scope.

But they should automatic help when the passenger is sick

Pls book GrabCar Plus when sick or need extra assistance.....or book ambulance better.. got siren and lights.

Correct.

Not in job scope.

cukur if they help, but its not their job scope just as stewardess are not obliged to stow luggage in the overhead compartment.. if you are able to carry your own luggage down to the waiting area, why can't you stow it in the boot?

If they help it's considered courtesy.
How would they know passenger is sick at first glance even?

That is not their job. Their job is drive you to your destination safely.

What has not helping with luggage to do with patience to drive car?

Is from hospital

Could be a visitor no? My God.. does this not occur to you in anyway? Unless you have some sort of visible cue on you, like a broken arm or something...

If the driver helps to carry your luggage, its courtersy. If they don't, theres nothing wrong with that. Just like when you board a commuter bus, you dont expect the bus driver to help carry your luggage.

Nevertheless, if the passenger is sick or ill leaving the hospital, does it not make better sense for him or her to have a relative or friend helping him out instead of expecting charity from strangers?

+1 above

their job scope is to send you from your pickup location to destination location safely with agreed fare. Not your personal assistant or kuli.

If they help, it called courtesy, they not obliged. And, remember to thank them, or if feel generous, tip them.

If they not, no need to open thread to here

Bodoh tS....
You take limo lah ..
You pay peanuts

This post has been edited by MakNok: Nov 23 2019, 02:34 PM

Tajuk tak serupa cerita？

dey jobscope is drive..not become ur kuli...

I don't own a car here. I am been reliant on taxis, Grab, MyCar and SoCar the last 2 months.

Many ride-sharing drivers are indeed quite reckless on the road. However, I have not experienced any that did not help me with my luggage other than 3 female drivers that picked us which I did not expect them to anyway.

They are paid to drive
And not more

Pls book grab premium or executive if u want those treatment

pay 7rm and expect royal service... the grab drivers in msia are pretty good from what i experienced.

If you drive then who put luggage into car? Your maid?

Indeed.
But surely you could give a poor rating to the Grab driver? That's what those ratings and feedbacks are for, in case you don't wanna say it face-to-face.

I kesian that driver that got 1 star after the incident.

Tak suka boleh bagi 1 star

Perhaps that could motivate them to be more courteous

U think grab driver is scanner? one glance can know which one is patient or visitor

If u need help just raise your voice or put at the notes lah, do u really think money drop from sky is it

Pay peanut and want treatment like king ?

I don't even have the mood to facepalm after reading that. Oy vey!

Yeah, poor them. I doubt many paying extra as tip.

ts bodo. i do grab part time as well and the rare exception that ill help carry stuff in are with seriously injured people, old peoples, and people who politely say please and ask for help.

that last one for sure not your kind.

1st -- even flight attendants in airplanes are NOT to help lift your luggages into overhead storage, for HSE reasons. the same reasons are also applicable to taxi and ride-sharing drivers. they can help out of courtesy (amoi cun?) or necessity (old and/or OBVIOUSLY infirm passengers), but ultimately you back-breaking and precious luggages are your responsibility.

2nd -- what's the criteria for the driver to read your condition and automatically know you are incapable of lifting your luggages? you MANAGED TO REACH at the pick-up point while carrying the luggages in the first place.....

3rd -- patient != patience. I'm not sure how is it that you are able to determine the patience level of the driver just by him not helping to lift your luggages into the vehicle.

hell i do not like some of the drivers too.

BUT they are not your chauffeur, get your shit right before open thread please.

ts still sick?

is nothing wrong if he does not help u to carry luggage bro

Ts handicapped?

unless TS OKU with no hands, i don't see any wrong in driver not stowing your luggages.

A fine example of SoB passenger who thinks he pay a lil money act like a king, even air stewardess are not obligated to help with overhead compartment cheapo

to those grab pax with expectation to treated like a king or queen thus behaving like a crybaby

Grab car is about providing a chauffeur service point A to Point B safely according to the agree price.

Gard driver is not your personal driver or kuli... in fact Grab driver's attitude is so much better compared to some of those taxi driver's.

you pay rm7 and expect a world class treatment? why not pay AirAsia price and expect MAS/SIA/Etihad Business class service

Ask your daddy to provide you with a maid and personal driver even if you can only afford a Axia!!!!!! ans stop being a crybaby for such a peanut issue.. grow up and start using your numbnut's brain to think ... there's more critical issue's happening every second in the world than your stupid 'grad driver to help take my luggage'

dumbass Grab pax .... go fuck your self

Oppsss wrong thread

This post has been edited by hickups: Jan 23 2020, 05:56 PM

Agree.

Seems people want extra service for free all the time.

If a person expects Grab driver to carry their luggage, help the elderly ... it is extra work ... then pay a tip.

Expecting such service for free is really being stingy too, because the time spent loading the vehicle is also time that they are NOT spending finding for other passengers and rides.

Plus Grab fee is fixed even when it rains, which is why not many drivers like to pick passengers then.

Demanding all the service, without any consideration to the drivers, is another reason why I feel passengers have to realise the drivers are also trying to earn an honest living.

The incentives have dropped tremendously since Grab has become the dominant e-hailing service.

Bodoh TS.

After using grab in thai.. grab in malaysia looks like shit

They not mind reader
If u need help speak up

Good one.

Yup. Worse is when they don't give signals and almost cause accidents.
Then there's stopping to drop passengers anywhere even on the road blocking traffic.

They want fast money. Fast fast to take new customer. Reach kpi

Never had this problem with Uber Dubai. They always pick up the heavy luggage bags for me. Feel like a boss. Of course later I give some tips too.