QUOTE(velarous @ Aug 24 2023, 03:50 AM)
Sorry one more noob withdrawal question.
Can it be done without the investment book at the branch/bank? Parents moved house and kinda misplaced mine (it's over 15 years since i last saw it)
QUOTE(velarous @ Aug 24 2023, 10:13 AM)
Topped up via the bank maybe back in 2016. Just want to withdraw abit for kid's school deposit and stuff.
Been looking for the booklet for the last few months. Can't seem to find it and now last minute want to do everything

If by some chance I don't need to update anything. Can i still proceed without the booklet? I see asb website faq and it says need the book. :
Documents required
ASNB JB Form - Jualan Balik
Investment Book
Identity Card of Unit Holder/Registered Guardian
But another article says just IC is ok?
Base on the 15 years statement and parents move house statement, it means your parents help you open when you are still a child? In this case you will need to update coz when you hit 18, they require you to bring birth cert and update. After that can do online. Just IC and birth cert will do if you not yet update. I believe it was 2019 when it become compulsory. You said 2016 you buy though bank. Technically speaking it should bounce if you never update unless you not yet 18. So it also depends on your age but 2016 not yet compulsory update la. The book is useless already after 2019. Officially can throw. Everything is through IC now. When update they just ask you fill in a form, bring IC plug in, thumb print, confirm email and phone number, take your birth cert copy and that's it.
QUOTE(nexona88 @ Aug 24 2023, 09:57 AM)
Never do transaction for the last 15 years??
Then can assume your account probably dormant or still using old account number....
Confirm need to visit branch & update details first before can even withdraw... Prepared for extra time... Many documents needed to print by them.... signed here & there 🙏
QUOTE(nexona88 @ Aug 24 2023, 11:04 AM)
Ooh 2016 huh... Then should be new account number given....
Nowadays don't need passbook...
Just IC enough... They check in the system...
Take Q number... The staff would tell... If needed form or not ( I did in CIMB don't need anything... IC enough)
It takes less than 10 minutes la. Don't scare him. I do it during mco time to update everything from children account to adult account. The account number never changes coz the account is follow your name one. You just need to fill in a form with IC number coz when launch time we don't have ic until you are 12. Then it follows your IC number for life. So you just need IC, thumb print, then update email, phone number and signature. That's all. Must give birth cert copy to verify it's really you. Just your own will do coz the name is there. Not need guardian one. I just done during mco.. 2020 time i think. And this one must be done at the branch. Agent bank can tell you to go branch. At least that's what happened to me... Maybe they just lazy handle plus mco quite busy i think. Need booking in advance that time. So not sure agent bank can do or not but i went to the branch.
This post has been edited by Wolves: Aug 24 2023, 11:28 AM