I bought a xiaomi mi 9t (Not the RM288 one) during 11.11 sales but the shipping status has not changed at all. I messaged the seller but they were unresponsive, shopee say ask for refund if shopee guarantee ends.

Anybody experienced this too? Can give some advise?


This post has been edited by Phelsuma: May 8 2020, 12:50 PM

Jeng jeng jeng....your parcel will never get delivered.

Maybe seller haven't packed your item yet, still sorting. Could also be they haven't updated shipping info in system. One item i ordered same status, but suddenly today got message that couriere is delivering the item.

Delay in courier/shipping to be expected all swamped becos of 11.11 lar . Can't expect next day shipping like normal time. Even my items some only started shipping today. 1-2 still no movement probably will start shipping by tmrw only.

Either that or ur order understocked/wrongly priced. In this case you should be able to request refund once the ship-by date has passed.

Ini beli shopee or lazad?

This post has been edited by porselinaheart: Nov 14 2019, 09:16 AM

Seriously? Wtf
I didn't even activate shopeepay cuz of IC verification. Is there any other way to refund my 1.1k lol

official xiaomi malaysia or global? i bought from lazada and the update was slow, no chat function with the seller some more, official xiaomi malaysia.

but received parcel yesterday.

All xiaomi fake offer got cancelled la..

Seriously?

I didn't even activate shopeepay cuz of IC verification. Is there any other way to refund my 1.1k lol

Money burnnnn

This is the courier tracking number right? Why u tracking this?
Just track in shopee app lah.

If it is not rm288 one they shoul delivery it just wait

I bought from Xiaomi Global that ships from China

refund will go into ur wallet even if u haven't activated it. You will need to do the verification to access and transfer money out.

Cuz shopee app just says Standard Express and didnt say anything else

I used tracking website for illustration purpose

This post has been edited by Phelsuma: Nov 14 2019, 09:24 AM

Mine's shopee ... And it's shipping from China. Lol
Urs shopee or lazada?
If they refund I'll be so sad cuz everything back to normal price d

This post has been edited by Phelsuma: Nov 14 2019, 09:23 AM

hari pertama pakai shopee ka?
sabarlah.

DONT worry . The Order details had issues then. I had same issues 2 days ago

Check if your payment is confirmed . you should get mail for this or check your Notification panel.

mine also

barang ordered midnight 11.11 from JB seller

yesterday sampai but when i received the barang, the status was 'out from dispatch centre' not the usual 'out for delivery'

just wait i guess

Yup I did receive a payment confirmation notification. But this is my first time encountering this, with my most expensive purchase yet..

This post has been edited by Phelsuma: Nov 14 2019, 12:19 PM

My 11/11 game will be delivered today

Most tracking system got overwhelmed by 11.11 sales. Be patient. I bought 5 items. 4 arrived yesterday. 1 still no tracking.

Pos Laju came twice to my house yesterday. Two different Pos Laju van.

This post has been edited by haturaya: Nov 14 2019, 09:41 AM

Guess I'll wait until the end of Shoepee Guarantee and see how it goes 😂

Tracking system all go haywire

I have 7 items ordered, only 1-2 tracking status is accurate. Up until now already received 6, altho the tracking status still said the parcel is at shipping warehouse

Coz its a placeholder tracking no. U will get the real tracking number once item reach malaysia.

welcome to the club. Yes we all bought from xiao mi global. All can cancel
https://forum.lowyat.net/index.php?showtopic=4863556&hl=

For yours need to wait i think they are in a mess

This post has been edited by Theoutspokenguy: Nov 14 2019, 09:49 AM

Mee too. Hopefully the item will be delivered by then.

actually did shopping on both platforms. Most of the stuff i ordered from China only started shipping today ( even some local items also leh ) , however still have 1-2 items same status as urs. My Shopee ship-by-date is 15/11 though, so technically still have until tmrw for sellers to start sending out. Thats why not advisable to shop online for something that you need urgently.

Normal case for online shopping if suddenly cancel cos they cannot fulfill the order/wrongly entered price in the system/forgot to make discount voucher exclusive to selected products. Its the risk everytime when buying cheap items. Hopefully doesn't happen to you but can only advise to wait till end of this week before taking further action. On the plus side, recent Shopee refund process for items not received or sent out by seller seems to be easier and definitely faster than Lapsada. Their CS also easier to contact.

Thanks for your insight. Lesson learned.
Ya I need the phone by Dec
Should've bought from SatuGadget during their 11.11 sales instead. Yikes.

This post has been edited by Phelsuma: Nov 14 2019, 09:59 AM

Dec still half month away so you still have a chance, I would only get worried if by next week still same status. Worst case scenario, end of next week start cancellation refund process and be rajin to follow-up everyday in the following week. U shud get ur refund before month end and make another purchase.

You just need to boycott those sellers. Alot scam seller like this. You make mistake but dont responsible so end up you thought you got a good deal end up you got park up

Still wondering if I should extend 3 days guarantee or just refund by the end of Tomorrow.

yalor what to do. I lipot to platform after kena oso no use as i hardly see any action taken. In the end as long as i got my money back i cukur di. So far not unlucky some others whose money terus burn but never get item/get fake item/ get wrong item ( have an acquaintance who paid rm200 for keybaord, but received rm.0.50 usb sd card reader instead. )

when does your shopee guarantee expire? mine is until 20/11 leh

Ship out by 15/11, can extend 3 More days til 18/11

Ask christiano ronaldo

ship-out-by date not the same as shopee guarantee date leh. Ur shopee guarantee date shud be 20/11 as well

Oh I see. Sorry I Shopee newbie here haha

This post has been edited by Phelsuma: Nov 14 2019, 10:29 AM

It's not about getting your money back all platform gets your money back means online platform not reliable. So mostly those special offer price are scam just to attract you to come to their website.

i'm having BS from seller saying that the delivery option i choose...cannot fit the items i buy...i need to change it....but when i ask how to change it? they repeat the same answer again....hoping me to cancel it....Shopee's standard had been dropping...thier logistic partner lagi teruk...now i rather buy from lazada

They shipped my item out like 5 mins ago.
Case closed. Thanks everyone

This post has been edited by Phelsuma: Nov 14 2019, 12:13 PM