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> Shopee shipping status bug(?)

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TSPhelsuma
post Nov 14 2019, 09:06 AM, updated 6y ago

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I bought a xiaomi mi 9t (Not the RM288 one) during 11.11 sales but the shipping status has not changed at all. I messaged the seller but they were unresponsive, shopee say ask for refund if shopee guarantee ends.

Anybody experienced this too? Can give some advise?


This post has been edited by Phelsuma: May 8 2020, 12:50 PM
nebula87
post Nov 14 2019, 09:10 AM

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Jeng jeng jeng....your parcel will never get delivered.
porselinaheart
post Nov 14 2019, 09:12 AM

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Maybe seller haven't packed your item yet, still sorting. Could also be they haven't updated shipping info in system. One item i ordered same status, but suddenly today got message that couriere is delivering the item.

Delay in courier/shipping to be expected all swamped becos of 11.11 lar . Can't expect next day shipping like normal time. Even my items some only started shipping today. 1-2 still no movement probably will start shipping by tmrw only.

Either that or ur order understocked/wrongly priced. In this case you should be able to request refund once the ship-by date has passed.

Ini beli shopee or lazad?

This post has been edited by porselinaheart: Nov 14 2019, 09:16 AM
TSPhelsuma
post Nov 14 2019, 09:12 AM

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QUOTE(nebula87 @ Nov 14 2019, 09:10 AM)
Jeng jeng jeng....your parcel will never get delivered.
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Seriously? Wtf
I didn't even activate shopeepay cuz of IC verification. Is there any other way to refund my 1.1k lol
gu~wak_zhai
post Nov 14 2019, 09:12 AM

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official xiaomi malaysia or global? i bought from lazada and the update was slow, no chat function with the seller some more, official xiaomi malaysia.

but received parcel yesterday.
gogocan
post Nov 14 2019, 09:13 AM

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All xiaomi fake offer got cancelled la..
TSPhelsuma
post Nov 14 2019, 09:13 AM

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QUOTE(nebula87 @ Nov 14 2019, 09:10 AM)
Jeng jeng jeng....your parcel will never get delivered.
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Seriously?

I didn't even activate shopeepay cuz of IC verification. Is there any other way to refund my 1.1k lol

hirano
post Nov 14 2019, 09:13 AM

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QUOTE(Phelsuma @ Nov 14 2019, 09:12 AM)
Seriously? Wtf
I didn't even activate shopeepay cuz of IC verification. Is there any other way to refund my 1.1k lol
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Money burnnnn
WaCKy-Angel
post Nov 14 2019, 09:15 AM

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QUOTE(Phelsuma @ Nov 14 2019, 09:06 AM)
I bought a xiaomi mi 9t (Not the RM288 one)  during 11.11 sales but the shipping status has not changed at all. Usually I get an "Order details sent to seller" notification but this one does not. I messaged the seller but they were unresponsive, shopee say ask for refund if shopee guarantee ends.

Anybody experienced this too? Can give some advise?
*
This is the courier tracking number right? Why u tracking this?
Just track in shopee app lah.

If it is not rm288 one they shoul delivery it just wait
TSPhelsuma
post Nov 14 2019, 09:17 AM

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QUOTE(gu~wak_zhai @ Nov 14 2019, 09:12 AM)
official xiaomi malaysia or global? i bought from lazada and the update was slow, no chat function with the seller some more, official xiaomi malaysia.

but received parcel yesterday.
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I bought from Xiaomi Global that ships from China
porselinaheart
post Nov 14 2019, 09:17 AM

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QUOTE(Phelsuma @ Nov 14 2019, 09:13 AM)
Seriously?

I didn't even activate shopeepay cuz of IC verification. Is there any other way to refund my 1.1k lol
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refund will go into ur wallet even if u haven't activated it. You will need to do the verification to access and transfer money out.
TSPhelsuma
post Nov 14 2019, 09:18 AM

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QUOTE(WaCKy-Angel @ Nov 14 2019, 09:15 AM)
This is the courier tracking number right? Why u tracking this?
Just track in shopee app lah.

If it is not rm288 one they shoul delivery it just wait
*
Cuz shopee app just says Standard Express and didnt say anything else

I used tracking website for illustration purpose

This post has been edited by Phelsuma: Nov 14 2019, 09:24 AM
TSPhelsuma
post Nov 14 2019, 09:22 AM

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QUOTE(porselinaheart @ Nov 14 2019, 09:12 AM)
Maybe seller haven't packed your item yet, still sorting. Could also be they haven't updated shipping info in system. One item i ordered same status, but suddenly today got message that couriere is delivering the item.

Delay in courier/shipping to be expected all swamped becos of 11.11 lar . Can't expect next day shipping like normal time. Even my items some only started shipping today. 1-2 still no movement probably will start shipping by tmrw only.

Either that or ur order understocked/wrongly priced. In this case you should be able to request refund once the ship-by date has passed.

Ini beli shopee or lazad?
*
Mine's shopee ... And it's shipping from China. Lol
Urs shopee or lazada?
If they refund I'll be so sad cuz everything back to normal price d

This post has been edited by Phelsuma: Nov 14 2019, 09:23 AM
limfreelance
post Nov 14 2019, 09:23 AM

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hari pertama pakai shopee ka?
sabarlah.
tien171
post Nov 14 2019, 09:25 AM

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QUOTE(Phelsuma @ Nov 14 2019, 10:06 AM)
I bought a xiaomi mi 9t (Not the RM288 one)  during 11.11 sales but the shipping status has not changed at all. Usually I get an "Order details sent to seller" notification but this one does not. I messaged the seller but they were unresponsive, shopee say ask for refund if shopee guarantee ends.

Anybody experienced this too? Can give some advise?

I bought it at RM1111, not the RM288 fake offer.
*
DONT worry . The Order details had issues then. I had same issues 2 days ago

Check if your payment is confirmed . you should get mail for this or check your Notification panel.


persona93
post Nov 14 2019, 09:26 AM

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mine also

barang ordered midnight 11.11 from JB seller

yesterday sampai but when i received the barang, the status was 'out from dispatch centre' not the usual 'out for delivery'

just wait i guess
TSPhelsuma
post Nov 14 2019, 09:32 AM

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QUOTE(tien171 @ Nov 14 2019, 09:25 AM)
DONT  worry  . The  Order details   had  issues  then.   I had same issues  2 days ago

Check if your payment is confirmed .  you should get mail for this or check your Notification panel.
*
Yup I did receive a payment confirmation notification. But this is my first time encountering this, with my most expensive purchase yet..

This post has been edited by Phelsuma: Nov 14 2019, 12:19 PM
ZeaXG
post Nov 14 2019, 09:37 AM

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My 11/11 game will be delivered today rclxm9.gif
haturaya
post Nov 14 2019, 09:40 AM

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Most tracking system got overwhelmed by 11.11 sales. Be patient. I bought 5 items. 4 arrived yesterday. 1 still no tracking.

Pos Laju came twice to my house yesterday. Two different Pos Laju van. thumbsup.gif

This post has been edited by haturaya: Nov 14 2019, 09:41 AM
TSPhelsuma
post Nov 14 2019, 09:43 AM

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QUOTE(haturaya @ Nov 14 2019, 09:40 AM)
Most tracking system got overwhelmed by 11.11 sales. Be patient. I bought 5 items. 4 arrived yesterday. 1 still no tracking.

Pos Laju came twice to my house yesterday. Two different Pos Laju van.  :thumbsup:
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Guess I'll wait until the end of Shoepee Guarantee and see how it goes 😂

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