QUOTE(temptation1314 @ Jul 11 2007, 10:46 AM)
<--- Working in HP. Actually, HP service is not sux. Sometimes, it's bank problem (if pay with CC) where they just simply reject(no reason stated) and another thing is the courier for your free gift is not HP fault.
If I not wrong, TiongNam is the courier that will send the things.
Besides, if there's a big big problem, you can pm me and I try to help if can.
does not matter who does the delivery or whatever, im dealing with HP and HP is to be blamed eventhough they outsourced to some courier service who cannot handle the volume.
its the same when you blame other companies say banks, m2u is slow lar, TAC not received in a few minutes lar, their servers are outsourced but who gets the blame?
go figure
QUOTE(TuanKing @ Jul 11 2007, 11:57 AM)
Kl branch launch this promotion only..other state not yet start..

normally hp will take 14 days to deliver the hp 520 to your place..

Everything will be KL branch launch first,after that other state just will launch...cause KL is the center..

14 days SLA is VERY lame, i sticked with it but they just told me that it may overshoot it, dell just takes 3 days, so HP's is
5 times that but still cannot deliver???!!!
may i have the complaint email address for this?
is SLA is busted, there is a penalty, normally discount or free gift