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Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!

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hickups
post May 29 2020, 09:01 AM

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I been paying 147 monthly but get 30mb speed...sumtimea slower.....is it because router not support the high speed? Router is tplink AC1200 provided by TM....
hickups
post May 29 2020, 10:52 AM

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QUOTE(sHawTY @ May 29 2020, 10:30 AM)
What UniFi package are you using?
30Mb/s? 50Mb/s? 100Mb/s? 300Mb/s? 500Mb/s? 800Mb/s?
*
previously 30mb...then got turboed to 300mbs
hickups
post May 29 2020, 02:06 PM

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QUOTE(sHawTY @ May 29 2020, 11:16 AM)
1. Are you using 2.4GHz or 5GHz when you do the Speedtest?
2. If you are using 5GHz, set the bandwidth to 80MHz. Login into your router settings then change there. Don't ask how, google it
3. If you are using 2.4GHz, can't expect much out of it as that's the limitation of 2.4GHz
4. What speed do you get if you use Ethernet cable instead of WiFi?
*
Havent try using wired...butbfor wifi get around 40 to 50mb using 2.4ghz....
Ok will try set 80mhz
And try etherney cable as well
hickups
post May 29 2020, 03:06 PM

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QUOTE(sHawTY @ May 29 2020, 02:26 PM)
Set the 5GHz to 80MHz and you should be able to get 300Mb/s on wireless
But then again, this also depends on the device you're testing with

Ethernet cable is the main priority because we need to identify if you are able to get the full speed of your subscribed package
If you are able to get 300Mb/s on Ethernet cable, then the issue from your side. But if you are not able to get 300Mb/s on Ethernet, then the issue is with TM
*
Ok bro...tonite i test using wired...will update...
Thanks bros
hickups
post Jun 2 2020, 09:20 AM

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If register new unifi...contract 2 years...get new modem n new router...
If downgrade speed....contract 2 years....but no modem n new router?
hickups
post Jun 2 2020, 10:02 AM

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QUOTE(fruitie @ Jun 2 2020, 09:38 AM)
Why downgrade need to give you new equipment?
*
Contract still 2 years tie new 1

This post has been edited by hickups: Jun 2 2020, 10:02 AM
hickups
post Jun 2 2020, 10:52 AM

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QUOTE(fruitie @ Jun 2 2020, 10:22 AM)
Well, tie you to contract is due to the downgrade and not equipment. Only new applications and some upgrades will have equipment change.
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Ohhhh...deng....tot can get new router
hickups
post Jun 2 2020, 11:00 PM

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QUOTE(sleyer @ Jun 2 2020, 10:18 PM)
If register new unifi...contract 2 years...get new modem n new router...  YES
If downgrade speed....NO RENEWAL contract ....but no NEW MODEM OR ROUTER
If downgrade speed....WAN NEW MODEM OR ROUTER  NEED TO RENEW CONTRACT
*
eh....i call their cs....the lady say...downgrade nees tie new contract 2 years....but i didnt mention bout router n modem...
will call again

This post has been edited by hickups: Jun 2 2020, 11:05 PM

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